Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,200.00 - $55,400.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Hybrid work mode
Job Description
The University of Michigan's Department of Conference & Event Services is a renowned department dedicated to providing comprehensive expertise in conference and event management to both University of Michigan and external groups. This dynamic department coordinates over 15,000 events annually, including more than 200 summer conference groups and more than 100,000 summer bed nights, facilitating a wide range of event types from academic conferences to social gatherings. With overall department sales consistently exceeding $14 million each year, this department plays a pivotal role in supporting the university's outreach and engagement objectives while ensuring high-quality service delivery across all events.
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Job Requirements
- Bachelor's degree and a minimum of 2 years of event management experience or an equivalent combination of education and experience
- excellent partnering skills and initiative experience including the ability to work in cooperation with staff
- meet deadlines
- excellent interpersonal skills
- demonstrated aptitude in handling and resolving details
- working knowledge and proven experience with Microsoft Office Suite including Word, Excel, PowerPoint and Google Suite
- ability to work under pressure and handle multiple projects with proven accuracy, productivity, and high success rates
Job Qualifications
- Bachelor's degree and a minimum of 2 years of event management experience or an equivalent combination of education and experience
- excellent partnering skills and initiative experience including the ability to work in cooperation with staff
- meet deadlines
- excellent interpersonal skills
- demonstrated aptitude in handling and resolving details
- working knowledge and proven experience with Microsoft Office Suite including Word, Excel, PowerPoint and Google Suite
- ability to work under pressure and handle multiple projects with proven accuracy, productivity, and high success rates
- wedding planning experience
- experience in or strong familiarity with higher education
- experience in conference planning
- EMS, Social Tables or other event management software experience
Job Duties
- Manage the planning and execution of assigned programs, including scheduling and monitoring of all logistical and support service arrangements
- manage planning and execution of assigned weddings, student, departmental and social events
- collaborate effectively with service providers to secure necessary services on campus, and work with outside service providers on behalf of clients
- negotiate on behalf of clients and engage services of campus and non-campus services providers to support programs
- work collaboratively with the sales team
- engage with sales as needed once the Sales team contracts business
- maintain program data in event management software
- exercise diligence in updating program confirmations and ensure signatures and funds are received within appropriate timelines
- assist and provide other support to conference operations as assigned
- assist onsite for programs as assigned by Associate and Assistant Directors of Event Services
- respond to inquiries from returning clients regarding the use of facilities and services
- log event details in event management database
- actively engage with event sales inquiries and assist with on site venue tours as requested
- assist with the development of bid proposals, budgets, and contracts for new and returning business
- process executable contracts
- stay aware of market trends and assist with changes
- accountable for creation and execution of program budgets
- authorize payments for materials, services, and other event related expenses
- assist with the client billing process
- assist with client file set-up
- attend and participate in staff training and professional development opportunities
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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