Event Manager

Irvine, CA, USA|Onsite

Job Overview

Compensation

Type:

Salary

Rate:

Range $48,100.00 - $80,100.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

employee discount

Training and Development

employee wellness program

Job Description

Leisure Sports Hotel, a distinguished member of the hospitality industry, offers an exceptional experience for guests seeking leisure and business accommodations. The hotel's Sales and Catering Department plays a pivotal role in delivering outstanding services that enhance events and guest satisfaction. Focused on luxurious amenities and impeccable customer service, Leisure Sports Hotel stands out as a premier venue for sports enthusiasts, corporate clients, and event planners alike. The department is dedicated to fostering strong client relationships, ensuring seamless event execution, and achieving high standards of operation aligned with the hotel's overall vision for excellence.

The Event Manager role at L... Show More

Job Requirements

Minimum high school diploma or equivalent
Experience in event coordination or related field
Ability to communicate effectively verbally and in writing
Computer literacy including Microsoft Office and event management software
Strong organizational skills
Ability to bend and lift up to 30 pounds
Ability to set up and take down light equipment
Valid driver's license
Ability to work flexible hours including weekends and holidays

Job Qualifications

Bachelor's degree preferred
Proven experience in event management or catering sales
Strong communication and interpersonal skills
Proficiency with word processing, spreadsheet, PMS, MARSHA, SFA, and Delphi software
Customer service orientation
Ability to handle multiple tasks and prioritize effectively
Attention to detail and commitment to quality
Professionalism and responsibility
Experience in hospitality industry is a plus

Job Duties

Contact client within 72 hours of event turnover from sales or catering
Detail BEOs and send to client for signature
Upgrade and up-sell catering menus
Utilize corporate event planning packages and spa packages
Be aware of the forecast and budget and fill holes as needed
Finalize rooming list and guarantees
Ensure proper credit for direct billing and secure payment method
Process rooming list and manage changes and cancellations for groups
Ensure all agreements or contracts are correct and distributed
Identify and fulfill client needs for event space, audiovisual, and catering
Contact client 72 hours prior to event to confirm arrangements and obtain final guarantees
Inspect operations daily
Maintain high customer satisfaction and quality standards
Conduct site inspections for prospective customers
Contact client within 24 hours post-event for feedback and thanks
Send thank you letter with meeting planner survey
Hold file until billing is finalized
Process travel agent commission check requests
Be familiar with honored guest and Marquis procedures
Have knowledge of advance deposit procedures and posting checks
Maintain close working relationship with Culinary Team, Event Operations, Director of Food and Beverage, and Revenue Management
Identify and recommend new ideas, methods, and markets
Perform other responsibilities as assigned by Hotel General Manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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