Event Management Director

Marriott International is a leading global hospitality company known for its commitment to delivering exceptional guest experiences and its portfolio of distinguished hotel brands. Among these brands is the Autograph Collection, a unique group of independently owned and operated four and five-star hotels that stand out for their quality, originality, and bold character. The Autograph Collection is designed to cater to the discerning traveler, known as The Individualist, who seeks memorable experiences that contribute to their personal story. This collection represents not just places to stay but destinations that inspire and enliven each guest's journey.

Located at 20301 Oakwood Blvd, Dearborn, Michigan, Marriott International offers a full-time management position in Event Management within the Autograph Collection. This role is a strategic leadership opportunity that oversees multiple departments including Event Planning, Banquets/Catering, Event Service, and Event Technology, with added responsibilities in Destination Management when applicable. The position reports on and executes the brand's service strategy and initiatives, ensuring seamless coordination from sales through operations and back. The role carries an annual salary range of $101,000 to $133,000, with eligibility for bonuses, and relocation assistance is available for qualified candidates.

The Event Management leader is tasked with developing and implementing departmental strategies that align with the brand’s business goals. This includes maximizing event revenues and financial performance while meeting the needs of target customers and ensuring employee satisfaction. This key leadership position requires a vision to innovate and execute property-wide initiatives that boost product and service delivery, ensuring an exceptional guest experience that exceeds expectations.

The role involves managing all event operations including banquets, catering, event services, and technology. Ensuring cleanliness, maintenance of meeting spaces, inventory control of furniture and equipment in line with corporate standards, and compliance with food safety and sanitation guidelines form critical components of daily responsibilities. The leader must keep the team apprised of event schedules and potential conflicts, demonstrating proactive problem-solving skills.

As a manager, this role requires setting clear performance expectations and cultivating accountability within the event management leadership team. It necessitates clear, consistent communication of departmental goals and fostering a culture focused on critical business drivers that achieve desired outcomes. Integration of brand and regional initiatives, along with monitoring and responding to business trends and competitive pricing, are also essential.

Financial oversight is a prominent aspect, with the candidate expected to introduce innovative ideas to maintain the property's competitive edge and encourage calculated risk-taking to drive revenue growth while maintaining excellent guest service standards. The leader will have hands-on involvement with major client groups to ensure high visibility and significant financial impact are well managed.

Collaboration with outside vendors to negotiate prices and service agreements that enhance event experiences and increase revenue streams is also a key part of the job. Customer service excellence is paramount, and the leader will foster an atmosphere in all event management operations that not only meets but exceeds guest expectations.

Human resource activities are integral, including working with HR to ensure legal compliance, regularly reviewing staffing to meet service and operational demands, and ensuring effective communication of departmental and emergency procedures. The leader will conduct annual property-specific reviews to optimize event operations and ensure ongoing improvements.

Marriott International embraces diversity and equal opportunity, fostering an environment where associates' unique backgrounds and talents are celebrated. The company is committed to non-discrimination and welcomes individuals from all walks of life to join its global team. Joining the Autograph Collection means becoming part of a prestigious portfolio within Marriott, where employees can be their best, belong to an inspiring culture, and contribute meaningfully to the vibrant hospitality industry.