Event Liaison

Groovin' Gourmets is the catering division of Trolley Hospitality Companies, a well-established Richmond-based hospitality group that serves the greater Richmond and Hampton Roads regions. This company specializes in delivering fresh, chef-crafted meals and seamless service for corporate functions, weddings, and social events of various sizes. Their dedication to quality goes beyond the food they serve as they believe that their success starts with their people. Groovin' Gourmets has created a supportive and positive workplace culture where every employee's contributions are valued, driven by a shared purpose of delivering happiness to their customers, community, and team. The Trolley Way, which defines their core values, emphasizes no excuses, doing the right thing, maintaining a can-do attitude, continuous personal and professional growth, helping first and being part of the solution, and practicing transparency and honesty.

The role they are offering is for an Event Liaison who will act as the on-site point of contact during weddings and other large-scale events. This position demands a reliable, confident, and detail-oriented professional who thrives in fast-paced environments and who enjoys supporting teams and ensuring events operate smoothly. The Event Liaison is responsible for client communication and overall event awareness to maintain high service standards. They work closely with the Event Captain to ensure all plans are executed flawlessly and any concerns are addressed promptly and professionally. This role involves reviewing event details ahead of time, attending walk-throughs of significant events, maintaining a professional and approachable presence on-site, and supporting the team in upholding the highest standards of service. Additionally, the Event Liaison must be adept at identifying and resolving issues proactively, communicating effectively with clients, venues, planners, and vendors throughout the event. The job typically requires working on location at event sites, mainly on weekends, and involves physical stamina such as standing and walking for extended periods and occasional lifting of up to 50 pounds. This is a unique opportunity for individuals passionate about hospitality and event management to become an integral part of a dynamic team that values integrity, growth, and exceptional service.