Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Benefits
health insurance including medical, dental, and vision
Paid Time Off
Tuition Assistance
generous employee discounts
Comprehensive training and development programs
supportive work environment
opportunities for career growth
Job Description
Michaels is the leading creative destination in North America, known for catering to the creative needs of millions of customers. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, as well as online platforms including Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. At Michaels, the core purpose is to fuel the joy of creativity, offering an expansive selection of arts and crafts products, framing services, and creative workshops. The company... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in retail or customer service
- Must be able to stand for long periods
- Ability to lift heavy boxes and access high shelves using ladders or equipment
- Excellent communication skills
- Ability to engage effectively with customers of all ages
- Strong organizational and multitasking skills
- Flexibility to work nights, weekends, and early mornings
- Ability to perform physical tasks such as bending, carrying, reaching, and stretching
- Must comply with federal, state, and local legal employment requirements
- Must be able to adhere to company policies and safety standards
- Ability to maintain a clean and safe work environment
- Must have a positive, respectful attitude toward customers and team members
- Must be able to perform job duties with minimal supervision.
Job Qualifications
- Energetic and enthusiastic personality
- Experience working with children and children’s events
- Excellent people skills
- Good communication skills including written, verbal, nonverbal, and listening
- Strong organizational, interpersonal, and creative problem-solving skills
- Retail and/or customer service experience
- Ability to handle job stress and interact effectively with guests and co-workers
- Positive attitude and ability to promote company vision and values
- Ability to work collaboratively in a team environment
- Basic administrative skills for handling emails and phone calls
- Cross-training in custom framing is preferred but not required.
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and other craft classes
- Engage clients of all ages by creating a fun and creative environment
- Demonstrate and instruct participants in craft projects and perform activities like face painting
- Facilitate party add-ons such as goody bags and balloons according to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork
- Adjust and create backup plans based on client feedback and needs
- Ensure client satisfaction and uphold cleanliness and safety standards before, during, and after events
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Engage customers on rewards program benefits and credit card enrollments
- Educate customers on Voice of Customer survey
- Assist with omni-channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in truck unload, stocking, and planogram activities
- Complete merchandise recovery and store maintenance
- Support shrink and safety programs
- Adhere to company policies and procedures
- Interact respectfully with customers and team members
- Cross-train in custom framing sales and production
- Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
- Perform other duties as assigned.
Job Location
Loading...
You may be also interested in:
Popular Cities