Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $27,237.67 - $35,927.73
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Employee assistance program
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels offers a broad range of craft supplies, custom framing, and creative experiences. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels prides itself on fueling the joy of creativity by providing quality products and exceptional customer service to millions of creative enthusiasts. The company creates an inclusive and supportive environment for its team members, offering robust benefits for... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or retail environments
- ability to stand for extended periods
- capability to lift and carry heavy boxes
- effective communication skills
- ability to multitask and manage multiple events
- proficiency in basic administrative tasks such as email and phone correspondence
- willingness to work flexible hours including nights, weekends, and early mornings
- adherence to company policies and safety standards
Job Qualifications
- Experience working with children and children’s events
- retail or customer service experience
- excellent people skills
- good communication skills including written, verbal, and listening abilities
- strong organizational and interpersonal skills
- creative problem-solving abilities
- ability to handle job stress and interact effectively with others
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage clients by fostering an environment of fun and creativity
- demonstrate and instruct craft projects and activities like face painting
- facilitate party add-ons such as goody bags and balloons
- communicate event details with clients and store team members
- complete administrative tasks including emails, phone calls, and paperwork
- adjust event plans based on client feedback
- create backup plans for events
- ensure client satisfaction
- uphold cleanliness and safety standards before and after events
- help customers shop and locate products
- provide fast and friendly checkout experience
- promote Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on Voice of Customer survey
- assist with Buy Online Pickup In Store and Ship From Store processes
- participate in truck unloading, stocking, and planogram processes
- maintain merchandise recovery and store appearance
- support shrink and safety programs
- follow standard operating procedures and company policies
- interact respectfully and positively with customers and team members
- cross train in custom framing selling and production
- maintain store cleanliness including sweeping, vacuuming, dusting, and restroom upkeep
Job Location
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