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Event Experience Coordinator - The Seabird & Mission Pacific (Full Time)

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $23.00
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Work Schedule

Standard Hours
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Benefits

Complimentary hotel room nights
discounted room rates
Bereavement Pay
Jury Duty Pay
Vacation leave
sick leave
Medical insurance
Dental Insurance
Vision Insurance
Discounted prescriptions
Life insurance
Disability insurance
Flexible spending account
retirement savings plan
Employee stock purchase plan
Complimentary employee meals

Job Description

Mission Pacific Beach & The Seabird Resorts, part of the independent collection by Hyatt, is a distinguished hospitality establishment nestled in the vibrant community of Pacific Beach, California. Renowned for its luxurious accommodations, exceptional guest services, and scenic location, this resort collection embodies a commitment to delivering memorable experiences in a relaxed yet sophisticated coastal environment. As a member of Hyatt's independent collection, these resorts offer a unique blend of personalized service and upscale amenities designed to appeal to discerning travelers seeking both comfort and style. With a dedication to excellence and innovation in the hospitality industry, Mission Pacific Beach & The Seabird Resorts prides itself on fostering a workplace culture that empowers staff, encourages creativity, and promotes professional growth.

In this context, the role of Event Coordinator is an exciting opportunity for individuals passionate about event management and hospitality. This position is integral to supporting the Event team by providing essential office and administrative assistance that ensures seamless coordination and execution of events. The Event Coordinator at Mission Pacific Beach & The Seabird Resorts works closely with Event Managers to oversee every aspect of event planning—from conceptual stages through final implementation. This includes managing room-only group bookings, handling small corporate group events, overseeing internal booking processes, and supporting sales leads. The hourly wage for this impactful role is $23.00, reflecting the importance of delivering top-tier service in a fast-paced luxury environment.

The ideal candidate for this role possesses a friendly, approachable demeanor combined with exceptional multitasking abilities and a readiness to take on additional responsibilities as the business demands. Proficiency in computer applications, especially Microsoft Office Suite, is essential, alongside the capability to adapt quickly to new software programs. Exceptional customer service and problem-solving skills are fundamental, enabling the Event Coordinator to address client needs promptly and effectively, ensuring client satisfaction and enhancing the resort's reputation.

Hyatt associates at Mission Pacific Beach & The Seabird Resorts benefit from a supportive work environment that values high performance and professional enrichment. The role not only offers regular administrative duties related to event management but also provides a platform for team interaction and professional development within a globally recognized hospitality brand. Employees enjoy a competitive package of benefits, including complimentary stays at Hyatt properties worldwide, access to discounted room rates, and comprehensive medical and retirement plans, underscoring the company’s commitment to employee welfare and work-life balance. This position is ideal for those looking to build a meaningful career in luxury hospitality events within a dynamic and customer-focused setting.

Job Requirements

  • A true desire to satisfy the needs of others in a fast-paced environment
  • Refined verbal communication skills
  • Proficient knowledge of computer applications
  • High school diploma or equivalent
  • Minimum one-year hotel experience or one year catering, conference, events or meeting planning experience
  • Strong organizational skills
  • Excellent communication skills
  • Proficient in computer skills and Microsoft Office Suite

Job Qualifications

  • High school diploma or equivalent
  • Minimum one-year hotel experience or one year catering, conference, events or meeting planning experience
  • Proficient in computer skills and Microsoft Office Suite
  • Strong organizational skills
  • Excellent communication skills
  • Friendly demeanor with the ability to multitask
  • Ability to learn new computer programs

Job Duties

  • Perform administrative tasks related to event management, amenities, EO, Resume, etc
  • Provide general support to the event management team
  • Coordinate and manage room-only group bookings
  • Liaise with clients to confirm booking details and special requests
  • Handle corporate groups with 30 rooms or less
  • Provide personalized service to ensure client satisfaction
  • Manage events and room blocks and monitor group reservations
  • Oversee internal booking processes
  • Ensure accurate and timely entry of booking information
  • Coordinate with other departments to ensure seamless operations
  • Support the event and sales teams in handling leads and phone calls
  • Follow up on leads and maintain detailed records

Job Criteria

Experience

Entry Level (1-2 years)


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