Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $26,770.19 - $34,169.63
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
The Michaels Companies Inc. is a leading creative destination in North America, dedicated to fueling the joy of creativity. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, alongside its online platforms Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Michaels stands as the best place for all things creative, offering a vast array of crafting supplies, custom framing, and creative project ideas designed to inspire and empower customers of all skill levels and... Show More
Job Requirements
- High school diploma or equivalent
- Experience in event coordination or related field preferred
- Ability to remain standing for long periods
- Ability to move throughout the store
- Ability to bend, lift, carry, reach, and stretch regularly
- Ability to lift heavy boxes and access high shelves using ladders
- Must pass federal, state, and local legal requirements
- Ability to handle job stress and interact effectively with others
- Must be able to work nights, weekends, and early mornings
- Must be willing to engage in interactive process for reasonable accommodation if needed
Job Qualifications
- Energetic and enthusiastic personality
- Experience working with children and children’s events
- Excellent people skills
- Good communication skills including written, verbal, and listening skills
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Retail and customer service experience
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients of all ages by creating a fun and creative environment
- Demonstrate and instruct participants in craft projects and perform face painting
- Facilitate and implement party add-ons such as goody bags and balloons to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust event plans based on client feedback and needs
- Create backup or emergency plans for events
- Ensure client satisfaction for scheduled events
- Uphold cleanliness and safety standards by setting up, breaking down, and cleaning before and after events
- Help customers shop and locate products while providing solutions
- Provide fast and friendly checkout experiences
- Promote rewards program and credit card enrollments
- Educate customers on Voice of Customer (VOC) survey
- Assist with Omni channel processes including BOPIS and Ship From Store
- Participate in truck unloading, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact positively and respectfully with customers and team members
- Cross-trained in custom framing selling and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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