Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Flexible
Benefits
Competitive wages
Paid Time Off
Flexible part-time schedule
401k Retirement Savings Plan with company match
pre-tax commuter expense benefit
Long-term opportunities for advancement
Networking opportunities with local restaurants
Job Description
Fooda is a dynamic workplace food program company that revolutionizes how employees experience meals at work through innovative technology and a vast network of over 2,000 local restaurants. Operating in more than 20 major US cities, Fooda brings fresh, chef-driven menus directly to office buildings by rotating different restaurants at each location daily, making lunchtime something employees genuinely look forward to. The company has earned a strong reputation among workers, with eight out of ten employees ranking Fooda as one of their company’s top perks. The mission is to create an engaging and delightful dining experience that seamlessly connects office workers with the best local eateries, enhancing workplace satisfaction and fostering community through food.
We are currently seeking motivated Event Coordinators to join our rapidly expanding team across various U.S. markets. This role offers an exciting chance for individuals with a background in hospitality or events to gain valuable experience in the food service industry while working with outstanding restaurants and engaging with diverse clients. The Event Coordinator plays a crucial role in ensuring Fooda-hosted events run smoothly, providing exceptional customer service, and helping to maintain the high standards Fooda is known for. This is a part-time role, offering between 5 to 25 hours per week with a flexible schedule designed to accommodate other commitments, mainly focusing on the critical lunch hours of 10 am to 2 pm but possibly spanning 8 am to 4 pm depending on market needs.
The coordinator’s responsibilities include supporting Fooda events by managing onsite setup and tear-down activities, maintaining cleanliness of equipment and service areas, resolving issues proactively, and assisting in restaurant equipment and food deliveries using their own vehicle. Mastery of Fooda’s proprietary technology and standard operational procedures is vital, including troubleshooting point-of-sale systems and digital menus. The role requires strong problem-solving skills to address order discrepancies, delivery delays, and communication errors, always aiming to deliver an outstanding experience to the customer.
Additionally, the Event Coordinator is tasked with conducting onsite promotions for Fooda, coaching customers on the mobile app, and facilitating audits to ensure restaurant events meet quality standards consistently. Collaboration with the Operations Manager is essential to escalate significant issues and optimise event execution. Ideal candidates are energetic, tech-savvy, personable, and excel in communication and organization. Familiarity with the local area and reliable personal transportation are necessary to perform the driving components effectively. Fooda provides a positive, fast-paced startup environment perfect for individuals seeking growth opportunities, networking prospects within the food and hospitality sectors, and the rewarding experience of bringing great food directly to hardworking professionals.
We are currently seeking motivated Event Coordinators to join our rapidly expanding team across various U.S. markets. This role offers an exciting chance for individuals with a background in hospitality or events to gain valuable experience in the food service industry while working with outstanding restaurants and engaging with diverse clients. The Event Coordinator plays a crucial role in ensuring Fooda-hosted events run smoothly, providing exceptional customer service, and helping to maintain the high standards Fooda is known for. This is a part-time role, offering between 5 to 25 hours per week with a flexible schedule designed to accommodate other commitments, mainly focusing on the critical lunch hours of 10 am to 2 pm but possibly spanning 8 am to 4 pm depending on market needs.
The coordinator’s responsibilities include supporting Fooda events by managing onsite setup and tear-down activities, maintaining cleanliness of equipment and service areas, resolving issues proactively, and assisting in restaurant equipment and food deliveries using their own vehicle. Mastery of Fooda’s proprietary technology and standard operational procedures is vital, including troubleshooting point-of-sale systems and digital menus. The role requires strong problem-solving skills to address order discrepancies, delivery delays, and communication errors, always aiming to deliver an outstanding experience to the customer.
Additionally, the Event Coordinator is tasked with conducting onsite promotions for Fooda, coaching customers on the mobile app, and facilitating audits to ensure restaurant events meet quality standards consistently. Collaboration with the Operations Manager is essential to escalate significant issues and optimise event execution. Ideal candidates are energetic, tech-savvy, personable, and excel in communication and organization. Familiarity with the local area and reliable personal transportation are necessary to perform the driving components effectively. Fooda provides a positive, fast-paced startup environment perfect for individuals seeking growth opportunities, networking prospects within the food and hospitality sectors, and the rewarding experience of bringing great food directly to hardworking professionals.
Job Requirements
- Authorized to work in the United States on a full-time basis
- Valid driver’s license and access to a personal vehicle
- Ability to work flexible hours primarily between 8 am and 4 pm
- Availability for part-time work ranging from 5 to 25 hours per week
- Strong communication skills
- Ability to handle fast-paced environments
- High school diploma or equivalent
- Prior experience in hospitality or food service preferred
Job Qualifications
- Hospitality or events experience
- Prior catering or serving experience strongly preferred
- Strong customer service skills
- Ability to use technology effectively
- Excellent problem-solving abilities
- Strong communication and interpersonal skills
- Organized and detail-oriented
- Valid driver's license and reliable personal transportation
- Self-starter with ability to work independently
- Familiarity with local area
Job Duties
- Support Fooda events including onsite set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience
- Serve as back-up cashier at Fooda Cafés for team members with time off
- Deliver equipment and food to Fooda sites as driver
- Gain competency with Fooda’s technology and standard operations procedures
- Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or email communication errors
- Troubleshoot technical issues with point-of-sale system, onsite technology, and TV menu boards
- Conduct onsite Fooda promotions and mobile app coaching
- Provide real-time onsite customer service to resolve issues promptly
- Facilitate audits of restaurant event set-up to ensure consistency and high quality
- Escalate issues to Operations Manager when necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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