Event Coordinator - Marketing & Premium Services

Lubbock, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

Flexible work schedule

Job Description

The hiring establishment is a dynamic events management organization that operates a variety of prominent venues, including the City Bank Conference Center, Club Red, and the United Supermarkets Arena. This organization specializes in the planning, coordination, and implementation of diverse special events such as social gatherings, recognition celebrations, conferences, meetings, athletic events, concerts, family shows, high school graduations, and conventions. Their mission is to provide exceptional event experiences through meticulous attention to detail, expert coordination with multiple service providers, and a customer-centric approach. The organization values strategic planning and effective marketing to maximize the impact and reach of every event.

The role offered is that of an Event Coordinator who plays a crucial part in ensuring the seamless execution of special events across all assigned venues. This professional is responsible for the comprehensive management of event logistics which include coordinating with performing groups, arranging publicity, controlling expenditures, and ensuring the venues are optimally prepared for each client’s event. They serve as the primary point of contact for luxury suite holders, handling suite preparation, maintenance issues, and client needs, thereby enhancing the suite experience during games and non-athletic events.

Further, the event coordinator manages extensive marketing efforts via social media, campus marquees, e-blasts, and web page maintenance, contributing to innovative marketing collateral design when needed. This role requires close collaboration with catering services and other providers to ensure client satisfaction throughout the event lifecycle. The coordinator also leads designated athletic and non-athletic event management at the United Supermarkets Arena, consulting with customers to tailor event objectives and requirements while maintaining effective communication with campus partners and vendors.

In addition to onsite event coordination, this position involves strategic responsibilities such as overseeing the department’s strategic planning and annual report assessments. The event coordinator will also manage or assist with various projects and presentations as assigned, contributing to the growth and success of the department. This is a full-time role requiring at least one year of related experience combined with a bachelor’s degree or an equivalent combination of education and experience totaling five years. The role offers an exciting opportunity for an individual passionate about event management, client relations, and strategic marketing within a vibrant, multi-venue environment committed to excellence.

Job Requirements

Bachelor's degree or equivalent combination of education and experience equal to five years
At least one year of related experience in event management
Excellent organizational and multitasking abilities
Strong interpersonal and communication skills
Experience with event marketing and social media platforms
Ability to work collaboratively with various stakeholders
Proficiency in budgeting and expense tracking

Job Qualifications

Bachelor's degree or equivalent combination of education and experience
At least one year of related experience in event coordination or management
Strong organizational and communication skills
Experience in marketing and social media management
Ability to manage multiple events and priorities simultaneously
Proficient in event budgeting and billing processes
Exceptional customer service and client relations skills

Job Duties

Plan, coordinate, publicize, and implement special events including social events, recognition celebrations, conferences, and meetings
Facilitate production of events by coordinating with performing groups, arranging publicity, and approving expenditures
Manage City Bank Conference Center, Club Red, and other auxiliary space bookings
Coordinate events, create and issue room diagrams and event confirmation forms, track event expenses and manage billings
Work with venue catering and other providers to meet client needs and prepare spaces
Manage luxury suite holder relations, suite preparation and assist with suite holder needs during events
Create and administer event reservation forms and ticket order forms for concerts and relevant events
Ensure suites are maintained and report maintenance issues
Manage venue social media, campus marquee, and various marketing aspects including e-blasts, TechAnnounce, and web page maintenance
Assist with marketing collateral design
Coordinate and manage United Supermarkets Arena events including commencements, athletic events, concerts, family shows, high school graduations, and conventions
Serve as lead coordinator for designated events
Consult with customers to determine event objectives and communicate needs to campus partners and vendors
Oversee strategic planning and annual report assessments for the department
Assist with or manage other projects as assigned