Event Coordinator - Dallas Fair Park & State Fair of Texas

Dallas, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Temporary

Hourly

Internship

Consulting

Compensation

Type:

Salary

Rate:

Range $44,513.57 - $53,240.34

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Professional development opportunities

flexible scheduling

Employee Discounts

retirement savings plan

Job Description

Andy Frain Services is a premier provider of specialized security, guest services, and event management solutions, prominently serving the Dallas Branch of S&E Venues. The organization is renowned for its commitment to delivering exceptional service and safety at various events ranging from stadiums and arenas to special venues within the Dallas area. With a strong reputation for operational excellence and top-tier customer service, Andy Frain Services plays an integral role in ensuring seamless event day experiences for guests, promoters, sponsors, vendors, and all event participants. Their approach combines rigorous safety protocols with dedicated personnel management to foster secure and enjoyable... Show More

Job Requirements

Bachelor's degree preferably in sports/entertainment management or business
3 years or more of guest and event services experience in a stadium or arena management, sports and entertainment facility or other hospitality-oriented business such as theme parks, hotels or airlines
Ability to obtain FEMA Certification in 100b, 200b, 700a, 800b, 901 and also IAVM Training Crowd Manager
Ability and willingness to work an event-driven schedule including weekends, evenings and some holiday hours
Experience in a high-volume, service driven environment
Ability to speak in front of audiences ranging from less than 10 to 600+ people
Demonstrated ability to handle sensitive and confidential information and situations
Strong leadership and personnel management experience with the ability to coach, mentor and motivate a diverse workforce
Demonstrated ability to be creative and seek proactive solutions to problems and situations before and/or after they arise with little or no supervision
Proficient in the operation various PC applications including Word, Excel and Outlook
A highly developed attention to detail in producing accurate materials and reports
Proven professional, tactful and diplomatic communication style
Must be well organized and able to handle multiple projects at one time
Knowledge of accounting and finance functions
experience with budget oversight
Ability to effectively interact with guests, visitors and staff at all levels
Knowledge of and compliance with Federal and State OSHA regulations, including fire and safety

Job Qualifications

Bachelor's degree preferably in sports/entertainment management or business
3 years or more of guest and event services experience in a stadium or arena management, sports and entertainment facility or other hospitality-oriented business such as theme parks, hotels or airlines
Ability to obtain FEMA Certification in 100b, 200b, 700a, 800b, 901 and also IAVM Training Crowd Manager
Ability and willingness to work an event-driven schedule including weekends, evenings and some holiday hours
Experience in a high-volume, service driven environment
Ability to speak in front of audiences ranging from less than 10 to 600+ people
Demonstrated ability to handle sensitive and confidential information and situations
Strong leadership and personnel management experience with the ability to coach, mentor and motivate a diverse workforce
Demonstrated ability to be creative and seek proactive solutions to problems and situations before and/or after they arise with little or no supervision
Proficient in the operation various PC applications including Word, Excel and Outlook
A highly developed attention to detail in producing accurate materials and reports
Proven professional, tactful and diplomatic communication style
Must be well organized and able to handle multiple projects at one time
Knowledge of accounting and finance functions
experience with budget oversight
Ability to effectively interact with guests, visitors and staff at all levels
Knowledge of and compliance with Federal and State OSHA regulations, including fire and safety

Job Duties

Assist Account Manager and the Business Services Manager in management and onboarding of new staff members
Oversee the maintenance of the venue radios and the distribution of radios, scanners and ISS Devices
Work with the Account Manager to prepare materials for event day supervisors for all events
Work with Account Manager to represent Management Team and supervise event-day operations at all events
Manage Event Order operation, while working with EO client to ensure security needs are met and align with account security requirements
Serve as the Lead for EO's, smaller events and days with conflicting events within the Dallas Venues
Manage the sign-in process of all EO and smaller events
ensuring all staff are signed in and out properly and any augmentations are provided to the Administrative Coordinator to correct
Manage time processing including payroll and billing when acting as the Guest Services Manager for a designated event
Along with the Account Manager, evaluate game/event data and EPIs on a monthly basis (Including report cards detailing call offs, late arrivals, counseling notes, etc.)
Coordination, distribution and training of game day staff
Storage, maintenance and upkeep of equipment
Understand all Andy Frain Services policies, and procedures. Administer as needed
At the direction of the Account Manager/Business Services Manager or Branch Manager, intervenes, when necessary, in resolving personnel problems and guides counseling of Supervisors and Staff involving the Dallas Venues and other Special events
Works closely with the Account Manager and the Business Services Manager to ensure the efficient, effective and compliant operations of all accounts within the operational area of the Dallas Venues
Proactively identifies risks to employees and company assets (buildings, equipment, etc.). Plays a central role in ensuring a safe, healthy and secure workplace
Must be prepared to act as the Account Manager, as needed in their absence
Schedule all available staff needed when building positions for EO's and Smaller Events
Will be an effective member of project and recruiting teams
Acts as readily available resource to client(s) Staff and Supervisors, at the discretion of Account Manager
Meets regularly with client(s) to proactively address security, emergency and safety matters, at the discretion of Account Manager
Submits equipment and supply written requests to Account Manager, 45 days prior to needed equipment
Responds in a timely manner to all email and verbal communications
Carries out all responsibilities in an honest, ethical and professional manner
Works in conjunction with other management to ensure staffing is distributed equally among sites
Support other departments or offsite locations as assigned by the Branch Manager

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: