Event Coordinator - ADV

Russell Tobin's client is a world leader in heating, air-conditioning, and refrigeration solutions, operating on a global scale with a reputation for innovative products and customer-centric services. This company is renowned for its commitment to quality and sustainability, serving a diverse clientele across North America and beyond. As a leader in its industry, the company fosters an inclusive culture that values teamwork, creativity, and professional growth. With a focus on technological advancement and environmental responsibility, it consistently sets benchmarks in delivering exceptional climate control and refrigeration solutions.

The company is currently seeking an Assistant Manager - Customer Experience & Events/Event Coordinator based in Indianapolis, IN, for a one-year contract position with the possibility of extension or conversion. The pay rate for this role ranges between $21 and $23.48 per hour. This role is pivotal in enhancing customer engagement through meticulously planned and flawlessly executed events. The Assistant Manager will be responsible for orchestrating small to mid-sized corporate events, including meetings, trainings, and customer programs, primarily held in hotel and venue settings across North America.

The ideal candidate will be highly organized, proactive, and capable of multitasking effectively in a fast-paced environment. This role requires managing multiple priorities simultaneously, working collaboratively with cross-functional teams including marketing, sales, legal, product marketing, and operations, and acting as the primary liaison with hotels, venues, and select vendors. Key responsibilities include event sourcing and contracting, overseeing event registration and attendee communications, supporting budget tracking, invoicing, and post-event reconciliation. Expertise in event registration platforms, with a preference for Cvent, is highly valued.

In addition to operational duties, the Assistant Manager will contribute to continuous improvement initiatives aimed at refining event processes, tools, and templates. This position demands a candidate with strong communication and problem-solving skills, meticulous attention to detail, and the flexibility to adapt quickly to changing priorities. The role involves up to 35% travel throughout North America, predominately Monday to Friday, with some weekend work required during event execution. This opportunity offers an engaging and dynamic work environment where the Assistant Manager will play a crucial role in delivering exceptional customer experiences through well-executed events.