Event Coordinator

New Orleans, LA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $17.00 - $24.25

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Career development opportunities

Employee assistance program

flexible schedule

Job Description

ASM Global is the world's leading venue management company, renowned for privately managing public assembly facilities across the globe. With a strong presence in the industry, ASM Global operates a diverse portfolio of stadiums, arenas, convention centers, and performing arts venues, delivering unmatched event experiences for clients and patrons alike. The company is committed to excellence, innovation, and efficient venue management, making it a premier destination for event planning and execution. ASM Global emphasizes a collaborative and inclusive work environment where employees are encouraged to grow professionally while contributing to the success of high-profile events. The ASM/Pontchartrain Center located in Kenner, Louisiana, is part of this esteemed network, offering a dynamic venue for conferences, conventions, exhibitions, and various public and private events.

The Event Coordinator role at ASM/Pontchartrain Center is a critical position responsible for ensuring the flawless execution of events by serving as the primary liaison between clients and the venue’s operational teams. The coordinator engages directly with clients to understand their specific event needs and coordinates logistics to meet those requirements effectively. This position demands excellent organizational, communication, and interpersonal skills, as the Event Coordinator must manage multiple projects and stakeholders, ensuring that events run smoothly from start to finish. Duties include preparing detailed event coordination sheets and computer-drawn floor plans compliant with life safety and fire code regulations, working closely with fire marshals for approval. The Event Coordinator also oversees event set-ups, supervises guest services and security personnel during events, and acts as Manager on Duty (MOD) when assigned. Working extended hours, including nights, weekends, and holidays, is expected to accommodate event schedules.

Candidates for this role should possess a bachelor’s degree in Business, Public Administration, Recreation Administration, or a related field, coupled with at least two years of industry experience; however, relevant experience may substitute degree requirements. This job requires physical stamina to stand or walk for prolonged periods and the ability to work efficiently under pressure with minimal supervision. The ideal applicant demonstrates professionalism, keen attention to detail, superior problem-solving abilities, and proficiency in Microsoft Office software. Overall, this opportunity is perfect for a motivated individual seeking to contribute to a renowned venue management company while advancing their career in event coordination.

Job Requirements

Bachelor's degree in business, public administration, recreation administration, or a closely related field
Minimum two years of industry experience or equivalent
Ability to stand and walk for up to 8-10 hours daily
Excellent organizational and communication skills
Ability to work extended, irregular hours including nights, weekends, and holidays
Physical capability to maneuver around event facility
Knowledge of fire codes and safety procedures
Ability to work under pressure and meet deadlines
Experience with supervisory duties
Proficient use of Microsoft Office software

Job Qualifications

Bachelor's degree in business, public administration, recreation administration, or a closely related field
Minimum two years of industry experience
Excellent organizational, planning, and interpersonal skills
Good written and verbal communication skills
Ability to organize and prioritize multiple projects
Demonstrated problem solving and communication abilities
Supervisory experience preferred
Working knowledge of computers and Microsoft software
Professional presentation and work ethic
Ability to maintain effective working relationships with clients, employees, and patrons
Ability to work under limited supervision
Knowledge of laws, ordinances, risk management, and safety precautions

Job Duties

Discuss and confirm with the client regarding all aspects of a contracted event
Produce event coordination sheets detailing event requirements no later than three weeks prior to the event
Create computer drawn floor plans complying with safety and fire codes and obtain fire marshal approval
Guide clients by interpreting contract provisions, policies, and procedures
Monitor in-house events maintaining contact with clients and staff to ensure success
Follow-up on client requests, concerns, and problems
Supervise and approve event set-ups working with clients to make necessary changes
Provide detailed event recaps to ensure accurate invoicing and documentation
Assist in training and scheduling guest services and security personnel
Perform administrative duties including distributing event coordination sheets and recaps
Prepare incident and accident reports as Manager on Duty
Oversee and manage Pontchartrain Center guest services and security personnel
Work extended and irregular hours including nights, weekends, and holidays
Act as Manager on Duty for scheduled events
Perform other assigned duties as required