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Job Overview
Compensation
Hourly
Range $22.75 - $32.75
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible working hours
Job Description
The hiring company is a dynamic and professional organization operating within the health sciences and regulated environments sector. This organization is committed to offering comprehensive program event planning and management services, specializing in coordinating events that meet client and regulatory expectations efficiently. Recognized for its dedication to excellence, this establishment ensures adherence to applicable regulations such as OIG and PhRMA Code, providing quality and compliant event execution. The company thrives by maintaining meticulous records and managing communications effectively between sales representatives, faculty, vendors, and clients through streamlined processes and a modern planning database. With a focus on team collaboration and... Show More
Job Requirements
- Successfully manage multiple priorities in a fast-paced environment
- Familiar with health sciences and regulated environments
- Excellent interpersonal skills
- Superior customer service and organizational skills
- Exceptional attention to detail
- Previous speaker bureau, customer service, call center, and/or telemarketing experience preferred
- Ability to work flexible schedules and/or extended hours to meet clients’ business needs
- Proficiency in MS-Office, Word, Excel, and Gmail Suite Workspace
- A high school diploma or GED is required
- College degree preferred
- Customer service, hospitality, pharmaceutical, or medical industry experience is preferred
Job Qualifications
- Familiar with health sciences and regulated environments
- Excellent interpersonal skills
- Superior customer service and organizational skills
- Exceptional attention to detail
- Previous speaker bureau, customer service, call center, and/or telemarketing experience preferred
- Proficiency in MS-Office, Word, Excel, and Gmail Suite Workspace
- A high school diploma or GED is required
- College degree preferred
- Customer service, hospitality, pharmaceutical, or medical industry experience is preferred
Job Duties
- Coordination of full program event planning and management
- Venue sourcing, negotiating fees, venue payment and planning approved menus
- Enter travel and AV details into 3rd party websites
- Responsible for department reporting on key metrics and adherence to processes and procedures
- Daily phone and email support up to and including communication with sales representatives and faculty
- Maintain and modify the program planning database by documenting specific program notes as it relates to program changes, speaker travel, venue details and any conversations with speakers, sales representatives, and vendors
- Manage appropriate inboxes as they relate to customer requirements
- Run reports daily to manage workload and tasks
- Maintain current knowledge of appropriate regulations, e.g., OIG, PhRMA Code
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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