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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career development opportunities
Job Description
Dave & Buster's is a premier entertainment and dining venue known for combining delicious food, a vibrant atmosphere, and a wide variety of exciting games and activities. Established as a leader in the entertainment industry, Dave & Buster's offers an unforgettable experience for guests looking for a fun night out, whether for casual dining, social gatherings, corporate events, or celebrations. Renowned for its dynamic environment, the company blends arcade-style gaming, innovative food and beverage offerings, and exceptional customer service to create a unique destination that appeals to a broad audience including families, young adults, and professionals. With locations across the... Show More
Job Requirements
- Ability to maintain a friendly and approachable demeanor, smiling frequently
- Availability to work flexible hours, including days, evenings, and/or weekends
- Ability to effectively function in a lively, fast-paced environment with potential noise and distractions
- Clear and concise written and verbal communication skills
- Occasional ability to lift and carry items weighing up to 20 pounds
- Ability to move throughout the facility and remain standing for extended periods
- Ability to reach, bend, stoop, and perform light cleaning tasks as necessary
Job Qualifications
- Experience in event coordination or planning
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Ability to work collaboratively with cross-functional teams
- Budget management experience
- Prior customer service experience
- Proficiency with event management software or related tools
Job Duties
- Conceptualize, plan, and execute a variety of events, including birthday celebrations, corporate gatherings, team-building activities, and social events, ensuring they align with guest expectations and Dave & Buster's standards
- Serve as the primary point of contact for event inquiries and client communication, building strong relationships and ensuring all needs and preferences are understood and addressed
- Collaborate closely with various internal teams, including food and beverage, gaming, and operations, to coordinate event logistics and ensure smooth execution
- Develop detailed event proposals, contracts, and timelines, managing budgets effectively and ensuring all financial aspects are handled accurately
- Oversee event setup and teardown, ensuring the event space is appropriately configured and all necessary resources are in place
- Proactively address any issues or challenges that may arise during an event, ensuring a swift and satisfactory resolution to maintain a positive guest experience
- Maintain meticulous records of event details, guest interactions, and financial transactions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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