Event Coordinator

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career development opportunities

Job Description

Dave & Buster's is a premier entertainment and dining venue known for combining delicious food, a vibrant atmosphere, and a wide variety of exciting games and activities. Established as a leader in the entertainment industry, Dave & Buster's offers an unforgettable experience for guests looking for a fun night out, whether for casual dining, social gatherings, corporate events, or celebrations. Renowned for its dynamic environment, the company blends arcade-style gaming, innovative food and beverage offerings, and exceptional customer service to create a unique destination that appeals to a broad audience including families, young adults, and professionals. With locations across the country, Dave & Buster's provides a welcoming and inclusive atmosphere designed to bring people together for memorable moments. The company prides itself on delivering high-quality events and experiences that leave a lasting impression on guests.

As an Event Coordinator at Dave & Buster's, you will play an essential role in crafting seamless and memorable event experiences. This position requires an individual with exceptional organizational and communication skills, capable of overseeing all aspects of event planning and execution. Your responsibilities will span from conceptualizing and designing diverse events such as birthday parties, corporate gatherings, team-building activities, and various social functions, to managing all logistical details to ensure flawless delivery. Serving as the key liaison between clients and internal teams, you will maintain strong relationships with guests to fully understand their needs and preferences while ensuring that all events align with Dave & Buster's high standards.

In this role, collaboration is paramount. You will work closely with multiple departments including food and beverage, gaming, and operations, coordinating every element from timeline development to budget management. Your attention to detail will be critical in developing comprehensive event proposals, contracts, financial plans, and schedules to deliver successful events while maintaining cost efficiency. Overseeing the setup and teardown of event spaces, you will ensure that every detail is perfect and resolve any issues promptly to uphold a smooth and positive guest experience. Additionally, maintaining accurate records regarding event logistics and financial transactions will be vital to streamlining operations and facilitating future business opportunities.

The Event Coordinator role at Dave & Buster's is dynamic and fast-paced, demanding flexibility and a proactive approach. You will be expected to stay informed about the venue's offerings, promotions, and special event packages so you can effectively present options to potential clients and identify opportunities for repeat business. Embodying the company’s positive and professional image, you will foster a collaborative work environment and support your team members as needed. This position requires adaptability with flexible working hours, including evenings and weekends, to cater to event schedules. If you thrive in lively environments and are passionate about delivering outstanding event experiences, this role offers an exciting opportunity to grow within a leading entertainment company.

Job Requirements

  • Ability to maintain a friendly and approachable demeanor, smiling frequently
  • Availability to work flexible hours, including days, evenings, and/or weekends
  • Ability to effectively function in a lively, fast-paced environment with potential noise and distractions
  • Clear and concise written and verbal communication skills
  • Occasional ability to lift and carry items weighing up to 20 pounds
  • Ability to move throughout the facility and remain standing for extended periods
  • Ability to reach, bend, stoop, and perform light cleaning tasks as necessary

Job Qualifications

  • Experience in event coordination or planning
  • Strong organizational and multitasking skills
  • Excellent verbal and written communication skills
  • Ability to work collaboratively with cross-functional teams
  • Budget management experience
  • Prior customer service experience
  • Proficiency with event management software or related tools

Job Duties

  • Conceptualize, plan, and execute a variety of events, including birthday celebrations, corporate gatherings, team-building activities, and social events, ensuring they align with guest expectations and Dave & Buster's standards
  • Serve as the primary point of contact for event inquiries and client communication, building strong relationships and ensuring all needs and preferences are understood and addressed
  • Collaborate closely with various internal teams, including food and beverage, gaming, and operations, to coordinate event logistics and ensure smooth execution
  • Develop detailed event proposals, contracts, and timelines, managing budgets effectively and ensuring all financial aspects are handled accurately
  • Oversee event setup and teardown, ensuring the event space is appropriately configured and all necessary resources are in place
  • Proactively address any issues or challenges that may arise during an event, ensuring a swift and satisfactory resolution to maintain a positive guest experience
  • Maintain meticulous records of event details, guest interactions, and financial transactions

Job Criteria

Experience

Mid Level (3-7 years)


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