Event Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $24.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
equal opportunity employment
E-Verify participation
collaborative work environment
opportunities for growth

Job Description

The hiring establishment is a dynamic and customer-focused venue specializing in hosting exceptional events that deliver "unreasonable hospitality." As an organization dedicated to crafting memorable experiences, the company prides itself on its attentive sales and operations teams that work closely to surpass guest expectations. This establishment values collaboration, seamless communication, and proactive problem-solving, all while maintaining a strong commitment to professionalism and guest satisfaction. The environment nurtures team members who are enthusiastic, detail-oriented, and motivated by a desire to excel in a fast-paced, guest-centered setting. This company actively promotes inclusivity through equal opportunity employment and compliance with E-Verify regulations where applicable.

The role of Event Coordinator is pivotal within the sales department to support and enhance the execution of events from conception through completion. The Event Coordinator serves as the vital backbone for administrative tasks and operational communication that collectively ensure the venue runs smoothly during each event. This is not a position limited to administrative processes; it also integrates elements of proactive sales involvement, with responsibilities including converting sales inquiries into confirmed bookings specifically within the social event market. The Event Coordinator handles key responsibilities such as managing confirmation calls, updating contracts, coordinating with the operations team on event specifics, and following up with guests to guarantee all details align with expectations. This role demands exceptional organizational skills, strong verbal communication, and the ability to analyze data that assists in operational decisions related to events.

The Event Coordinator embodies the company’s "You Got It" spirit by demonstrating a friendly, solution-oriented approach to every challenge. Being an outstanding Event Coordinator requires excellent decision-making ability, clear and consistent communication across multiple internal teams and external guests, and the aptitude to listen and articulate guest needs effectively. They support sales by administering paperwork for unique event requests like "pop up parties," promoting upsell opportunities post-sale, and collaboratively securing seamless event execution through detailed coordination with various departments. This position operates within a salary range of $16.50 to $18.00 per hour, reflecting the importance the company places on attracting capable, dedicated individuals to maintain their high standards of service.

Beyond the fundamental duties, this role embraces a culture of "Act like you own it," meaning the coordinator is encouraged to take initiative, propose improvements, and assist colleagues proactively. The position is diverse and evolving, requiring flexibility and the willingness to take on varying challenges that arise in the fast-moving events environment. Overall, this position is essential to the company’s mission of enabling extraordinary guest experiences through meticulous preparation, ongoing communication, and collaborative teamwork, which together foster a hospitable and engaging atmosphere for every event accomplished.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in event coordination or sales support preferred
  • Excellent communication skills
  • Strong organizational skills
  • Ability to multitask and manage deadlines
  • Proficient in English
  • Ability to work collaboratively within a team
  • Basic data analysis skills

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in event coordination or related administrative role preferred
  • Strong verbal communication skills
  • Ability to analyze basic data
  • Proficiency in English
  • Excellent organizational skills
  • Friendly and proactive attitude

Job Duties

  • Go above and beyond to ensure the needs of each Special Events Guest are met, communicating all requests from host to ensure all contracts are updated accordingly
  • Take RFP's and calls for social events, converting them to closed "won" business
  • Conduct site tours as needed
  • Ensure accurate and prompt distribution of all paperwork for "pop up parties" working through management team to ensure they are staffed to support
  • Provide administrative support to the Sales Department including follow up on calls/emails/tasks with Event Host after the sale is "closed won", communicating to Operations any changes to BEOs or updated signed contracts
  • Follow up on AR's, collect payment information, and close out any remaining balances
  • Submit check requests/invoices as needed
  • Ensure Operations has the most up-to-date BEO for each event
  • Offer "upsell" opportunities to Event Hosts after sale is "closed won"

Job Criteria

Experience

Entry Level (1-2 years)


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