Event Coordinator

The Whitewater Center is a renowned outdoor recreation facility dedicated to providing thrilling whitewater experiences and other engaging activities to visitors of all ages. As a leader in outdoor adventure, the center offers a diverse array of recreational opportunities, hosting both public and private events designed to connect people with nature and each other. The facility prides itself on fostering a fun, safe, and challenging environment where guests can enjoy everything from whitewater rafting to team-building exercises, all while surrounded by the beauty of nature. The Whitewater Center is committed to inclusivity and accessibility, promoting a culture that encourages play outside and shared experiences among families, friends, and communities.

The role of an Event Coordinator at the Whitewater Center is vital in ensuring that all private group events are flawlessly planned and executed according to the clients' expectations. This full-time, onsite position offers employment with benefits and reports directly to the Events Manager. Event Coordinators serve as the primary point of contact for inbound group inquiries, helping clients choose the perfect combination of activities, venues, and catering to meet their unique needs. From initial communication to post-event follow-up, coordinators handle everything with professionalism and efficiency.

Event Coordinators are responsible for numerous aspects of event management, including answering client questions via email, phone, or in person, generating proposals, planning event logistics, and facilitating smooth event-day experiences. Their role requires a keen understanding of the Whitewater Center's offerings, excellent communication skills, and the ability to work well under pressure and independently. Coordinators also prepare group reservations by managing check-in protocols such as printing wristbands and delivering welcome talks to guests.

Collaboration is key in this role, as Event Coordinators must work closely with multiple departments within the center to ensure seamless and enjoyable events. They cultivate long-term relationships with clients, encouraging repeat bookings and helping to grow the Whitewater Center’s event business. Additionally, offering tours of the center’s facilities and activities to potential and returning clients is part of the coordinator’s responsibilities.

This position demands physical stamina, as coordinators are expected to work outdoors in all weather conditions and must be capable of lifting weights up to 50 pounds. Flexibility in working hours, including weekends, holidays, and special event days, is essential to meet the dynamic needs of the center’s event schedule. The role is designed for outgoing, friendly, and confident individuals who thrive in a fast-paced, customer-service oriented environment.

The Whitewater Center’s Events Department plays a crucial role in advancing the center’s mission of encouraging outdoor play and community connection. Through this position, coordinators contribute significantly to creating memorable, high-quality experiences that foster engagement with nature and bring people together in fun and meaningful ways. With attractive benefits such as access to the center’s activities, staff discounts, comprehensive health plans, and paid time off, the role offers a rewarding career path for enthusiastic event professionals dedicated to outdoor adventure and exceptional service.