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Job Overview
Compensation
Hourly
Range $23.50 - $33.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Hybrid work arrangement
Employee assistance program
Job Description
The hiring establishment for the position of Events Coordinator / Program Manager (Customer Engagement) is a well-established organization located in San Francisco, CA. This company is recognized for its commitment to delivering strategic customer programs and enhancing customer experiences through seamless operational support and robust communication channels. Operating within a hybrid work arrangement, the company embraces modern workplace flexibility, requiring three days onsite per week and ensuring a healthy balance of remote collaboration and in-person engagement. The contract for this role spans 18 months, with a full-time schedule of 40 hours per week during core business hours from Monday to... Show More
Job Requirements
- 8-10 years of experience in calendar management
- Ability to quickly learn and adapt to new tools
- Executive presence for managing internal and customer-facing interactions
- High school diploma or GED required
- 10+ years of relevant experience required
- Backgrounds in events sales customer support marketing administrative or customer-facing roles are highly preferred
Job Qualifications
- Strong verbal and written communication skills
- Excellent multitasking and organizational abilities
- Customer service and interpersonal skills
- Ability to work independently and manage time effectively
- High level of confidentiality and information management
- Proficiency in Microsoft Word Excel and PowerPoint
Job Duties
- Perform general office duties including ordering supplies maintaining records management systems and basic bookkeeping
- Prepare invoices reports memos letters financial statements and other documentation
- File and retrieve corporate documents records and reports
- Manage incoming correspondence emails faxes mail and prepare responses
- Coordinate with regional sales leads to improve customer experience and consistency across briefing centers
- Partner with project sponsors and cross-functional teams to define scope goals deliverables timelines and budgets
- Drive promotion of Executive Briefing programs to sales leadership and regional teams
- Ensure alignment across stakeholders for deadlines schedules and deliverables
- Develop and execute communication plans for programs and initiatives
- Measure program success using qualitative and quantitative data and report insights to leadership
- Conduct enablement sessions for sales teams
- Support expansion of programs into new markets through experimentation and adoption strategies
- Identify escalate and mitigate program risks proactively
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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