Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.77 - $26.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays
Job Description
This position is for an Event Coordinator role within an established event-focused company dedicated to providing exceptional and memorable experiences for its clients. The company operates with an emphasis on delivering "unreasonable hospitality," a commitment that drives every aspect of its operations. This hospitality philosophy ensures that guests receive unmatched service and attention to detail, making every event uniquely successful and enjoyable. The environment is fast-paced where collaboration between various departments is essential to the smooth execution of events. The company supports a dynamic sales department where administrative efficiency directly impacts client satisfaction and business growth. The employment type appears to be full-time, with a competitive salary ranging from $19.77 to $26 per hour, reflecting the value and expertise required for this vital position.
The role of Event Coordinator centers on supporting the sales team by handling critical behind-the-scenes administrative duties that ensure events run smoothly from start to finish. This includes executing confirmation calls to finalize event details, assisting in converting inquiries into confirmed bookings, and managing event paperwork and contracts accurately. The Event Coordinator works closely with guests, the sales team, management, and operations to maintain clear communication channels and guarantee that client needs are met promptly and efficiently.
Success in this role requires excellent interpersonal and communication skills, as the coordinator frequently interacts with guests and various internal teams to coordinate event details. Organizational skills are paramount, given the need to manage multiple events simultaneously and maintain up-to-date information on all bookings. Attention to detail is critical when updating contracts, preparing event orders, and following up for payments. Moreover, the role involves a proactive mindset; coordinators are encouraged to take initiative, offer solutions, and support their teammates beyond their specified duties.
The Event Coordinator is also involved in the sales process by converting requests for proposals (RFPs) and inquiries into closed business, directly contributing to the company’s revenue. This dual administrative and sales support responsibility means the candidate must be confident in customer engagement and able to upsell additional event opportunities. Performing site tours as needed to prospective clients also forms part of the role, which requires a pleasant demeanor and ability to represent the company professionally.
In summary, the Event Coordinator position is integral to the successful operation of the company's special events and social market bookings. It requires a detail-oriented, communicative, and friendly individual who thrives in a team-oriented setting and is motivated to deliver excellent service consistently. With a competitive salary and a clear pathway to contribute meaningfully to the company’s mission of "unreasonable hospitality," this role offers an exciting opportunity for those passionate about event planning and customer service.
The role of Event Coordinator centers on supporting the sales team by handling critical behind-the-scenes administrative duties that ensure events run smoothly from start to finish. This includes executing confirmation calls to finalize event details, assisting in converting inquiries into confirmed bookings, and managing event paperwork and contracts accurately. The Event Coordinator works closely with guests, the sales team, management, and operations to maintain clear communication channels and guarantee that client needs are met promptly and efficiently.
Success in this role requires excellent interpersonal and communication skills, as the coordinator frequently interacts with guests and various internal teams to coordinate event details. Organizational skills are paramount, given the need to manage multiple events simultaneously and maintain up-to-date information on all bookings. Attention to detail is critical when updating contracts, preparing event orders, and following up for payments. Moreover, the role involves a proactive mindset; coordinators are encouraged to take initiative, offer solutions, and support their teammates beyond their specified duties.
The Event Coordinator is also involved in the sales process by converting requests for proposals (RFPs) and inquiries into closed business, directly contributing to the company’s revenue. This dual administrative and sales support responsibility means the candidate must be confident in customer engagement and able to upsell additional event opportunities. Performing site tours as needed to prospective clients also forms part of the role, which requires a pleasant demeanor and ability to represent the company professionally.
In summary, the Event Coordinator position is integral to the successful operation of the company's special events and social market bookings. It requires a detail-oriented, communicative, and friendly individual who thrives in a team-oriented setting and is motivated to deliver excellent service consistently. With a competitive salary and a clear pathway to contribute meaningfully to the company’s mission of "unreasonable hospitality," this role offers an exciting opportunity for those passionate about event planning and customer service.
Job Requirements
- High school diploma or equivalent
- Experience in event coordination or related administrative role preferred
- Strong communication skills
- Excellent organizational abilities
- Customer service orientation
- Ability to multitask and work under pressure
- Proficiency in basic data analysis
- Ability to read and communicate in English
Job Qualifications
- Friendly and demonstrates a you got it attitude
- Good decision-making skills and effective communication with guests, sales team, and management team
- Clear and regular communication with operations, sales team, and guests
- Ability to verbalize guests needs to operations and other team members
- Strong organization skills
- Strong verbal skills
- Ability to analyze basic data to help operations and the sales team with decision making
- Ability to read and communicate in English
Job Duties
- Go above and beyond to ensure the needs of each special events guest are met, communicating all requests from host to ensure all contracts are updated accordingly
- Take RFPs and calls for social events, converting them to closed won business
- Conduct site tours as needed
- Ensure accurate and prompt distribution of all paperwork for pop up parties working through management team to ensure they are staffed to support
- Provide administrative support to the sales department including follow up on calls, emails, tasks with event host after the sale is closed won, communicating to operations any changes to BEOs or updated signed contracts
- Follow up on ARs, collect payment information, and close out any remaining balances
- Submit check requests, invoices as needed
- Ensure operations has the most up-to-date BEO for each event
- Offer upsell opportunities to event hosts after sale is closed won
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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