Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $10.25 - $19.25
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Benefits

competitive salary
Paid Time Off
Opportunities for career advancement
Supportive team environment
Professional development opportunities

Job Description

The Store is a vibrant and dynamic venue known for its commitment to providing exceptional experiences through "unreasonable hospitality." As a leader in the event-hosting industry, it specializes in creating memorable social events that bring people together in a welcoming and well-organized environment. The Store prides itself on attention to detail, outstanding customer service, and a collaborative, team-oriented culture that drives success in all sales and operational efforts. Operating with the philosophy that every guest deserves a personalized and smooth event experience, the Store continuously strives to exceed expectations through committed teamwork and responsible event management.

The Event Coordinator plays a vital administrative and operational role within the sales department of the Store. Tasked with supporting the seamless execution of behind-the-scenes duties, the coordinator is essential in ensuring that all aspects of event planning and booking run efficiently and effectively. This role demands a high level of organization, communication, and customer service skills with a strong focus on fostering positive relationships with guests, the sales team, and operations. The Event Coordinator is responsible for handling confirmation calls, managing paperwork, conducting site tours, and converting inquiries into closed bookings, specifically focusing on social event markets. Additionally, this role offers opportunities to engage in upselling and contributes directly to the overall success of events from the initial inquiry phase to the final payment processes.

This full-time role offers a competitive salary range from $10.25 to $19.25 per hour, reflecting the importance of the coordinator’s contributions to the Store’s operations and guest satisfaction. Working as an Event Coordinator at the Store is ideal for individuals who possess a friendly attitude and a proactive approach, who are comfortable communicating with multiple internal and external stakeholders, and who thrive in a fast-paced, goal-oriented sales environment. This position encourages a mindset of ownership and initiative, where employees are expected to go beyond the standard job duties and actively contribute ideas and assistance to support team members and improve processes.

Emphasizing a culture of collaboration and support, the Event Coordinator acts as an essential bridge between sales and operations, ensuring that all event contracts, master event orders, and logistical details are accurately communicated and executed. The coordinator’s analytical skills assist in decision-making processes that enhance operational efficiency and guest satisfaction. Furthermore, by taking ownership of each booking and following up diligently on accounts receivable and payments, the Event Coordinator supports the Store’s financial and service objectives.

Being an outstanding Event Coordinator at the Store is defined by a "You Got It" attitude, strong problem-solving capabilities, and the ability to clearly articulate customer needs. The role requires clear and consistent communication, meticulous organizational habits, and a genuine desire to work collaboratively toward common goals. Candidates who thrive in this position exhibit both independence and teamwork, balancing administrative discipline with interactive, engaging customer service. With these attributes, the Event Coordinator will significantly contribute to the Store’s mission of delivering remarkable and hospitable event experiences.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in event coordination or related administrative role preferred
  • Ability to handle multiple tasks simultaneously and meet deadlines
  • Proficiency in basic data analysis
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively within a team
  • Strong organizational and time management skills
  • Ability to speak and read English fluently

Job Qualifications

  • Strong verbal communication skills
  • Good decision-making skills
  • Ability to analyze basic data
  • Friendly and positive attitude
  • Good organizational skills
  • Ability to communicate clearly with guests, sales team, and management team
  • Ability to read and communicate in English

Job Duties

  • Go above and beyond to ensure the needs of each special events guest are met, communicating all requests from host to ensure all contracts are updated accordingly
  • Take RFPs and calls for social events, converting them to closed won business
  • Conduct site tours as needed
  • Ensure accurate and prompt distribution of all paperwork for pop up parties working through management team to ensure they are staffed to support
  • Provide administrative support to the sales department including follow up on calls/emails/tasks with event host after the sale is closed won, communicating to operations any changes to BEOs or updated signed contracts
  • Follow up on ARs, collect payment information, and close out any remaining balances
  • Submit check requests/invoices as needed
  • Ensure operations has the most up-to-date BEO for each event
  • Offer upsell opportunities to event hosts after sale is closed won

Job Criteria

Experience

Entry Level (1-2 years)


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