Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Job Description
Dave & Buster's is a well-known entertainment and dining establishment that combines a lively restaurant atmosphere with arcade games and interactive experiences. Founded with the mission to provide fun and excitement for guests of all ages, Dave & Buster's has grown into a national chain offering a unique blend of great food, drinks, and games all under one roof. As a leader in the entertainment and hospitality industry, Dave & Buster's focuses on delivering memorable experiences for families, groups, and corporate clients alike. The company prides itself on exceptional customer service, innovative event offerings, and a vibrant environment that keeps guests coming back.
The role of Event Coordinator at Dave & Buster's is critical for ensuring that each event is a memorable success, whether it’s a birthday party, corporate meeting, team-building exercise, or social gathering. This position calls for a detail-oriented, organized, and personable professional who can expertly handle all aspects of event planning and execution. From the initial inquiry to the final teardown, the Event Coordinator acts as the central point of contact and the driving force behind creating seamless event experiences.
This full-time role demands flexibility as it requires working during varied hours including evenings, weekends, and sometimes holidays, reflective of the events scheduled. Physical stamina and a proactive attitude are essential, as the position involves being present on-site throughout the events, often standing, walking, and occasionally lifting items up to 20 pounds. Strong communication skills, both written and verbal, are crucial for effectively liaising between clients and multiple internal teams including food and beverage, gaming, and operations.
The Event Coordinator will develop detailed event proposals, prepare contracts, manage budgets, and oversee all logistical aspects to ensure that every event is executed flawlessly. This includes setting up event spaces, coordinating resources, and responding promptly to any issues that arise during the event to maintain a positive guest experience. Attention to detail, client relationship management, and an ability to multitask in a fast-paced environment are vital.
Dave & Buster's values a collaborative work environment, and the Event Coordinator is expected to support colleagues and assist in fostering a cooperative atmosphere. Additionally, the role requires staying updated on the latest promotions and event packages offered by Dave & Buster's to effectively promote options and seek opportunities for repeat and increased business.
Overall, this is an exciting career opportunity for someone passionate about event planning, hospitality, and entertainment, eager to contribute to a dynamic company dedicated to fun and customer satisfaction. Dave & Buster's commitment to diversity and inclusion ensures all employees receive equal opportunities and support within a welcoming workplace.
The role of Event Coordinator at Dave & Buster's is critical for ensuring that each event is a memorable success, whether it’s a birthday party, corporate meeting, team-building exercise, or social gathering. This position calls for a detail-oriented, organized, and personable professional who can expertly handle all aspects of event planning and execution. From the initial inquiry to the final teardown, the Event Coordinator acts as the central point of contact and the driving force behind creating seamless event experiences.
This full-time role demands flexibility as it requires working during varied hours including evenings, weekends, and sometimes holidays, reflective of the events scheduled. Physical stamina and a proactive attitude are essential, as the position involves being present on-site throughout the events, often standing, walking, and occasionally lifting items up to 20 pounds. Strong communication skills, both written and verbal, are crucial for effectively liaising between clients and multiple internal teams including food and beverage, gaming, and operations.
The Event Coordinator will develop detailed event proposals, prepare contracts, manage budgets, and oversee all logistical aspects to ensure that every event is executed flawlessly. This includes setting up event spaces, coordinating resources, and responding promptly to any issues that arise during the event to maintain a positive guest experience. Attention to detail, client relationship management, and an ability to multitask in a fast-paced environment are vital.
Dave & Buster's values a collaborative work environment, and the Event Coordinator is expected to support colleagues and assist in fostering a cooperative atmosphere. Additionally, the role requires staying updated on the latest promotions and event packages offered by Dave & Buster's to effectively promote options and seek opportunities for repeat and increased business.
Overall, this is an exciting career opportunity for someone passionate about event planning, hospitality, and entertainment, eager to contribute to a dynamic company dedicated to fun and customer satisfaction. Dave & Buster's commitment to diversity and inclusion ensures all employees receive equal opportunities and support within a welcoming workplace.
Job Requirements
- High school diploma or equivalent
- prior event coordination or customer service experience preferred
- ability to work flexible schedules, including days, evenings, and weekends
- physical ability to frequently walk or stand for extended periods
- capability to lift up to 20 pounds
- strong interpersonal skills with a friendly and approachable demeanor
- ability to communicate effectively in writing and verbally
- capacity to function in a fast-paced, noisy environment
- willingness to perform light physical tasks such as reaching, bending, stooping, and light cleaning
Job Qualifications
- Management reserves the right to add or modify duties at any time
Job Duties
- As an Event Coordinator at Dave & Buster's, you'll be instrumental in crafting exceptional and seamless event experiences for our guests
- This role demands a highly organized and communicative individual who can expertly manage all facets of event planning and execution, ensuring each occasion is a resounding success
- Conceptualize, plan, and execute a variety of events, including birthday celebrations, corporate gatherings, team-building activities, and social events, ensuring they align with guest expectations and Dave & Buster's standards
- Serve as the primary point of contact for event inquiries and client communication, building strong relationships and ensuring all needs and preferences are understood and addressed
- Collaborate closely with various internal teams, including food and beverage, gaming, and operations, to coordinate event logistics and ensure smooth execution
- Develop detailed event proposals, contracts, and timelines, managing budgets effectively and ensuring all financial aspects are handled accurately
- Oversee event setup and teardown, ensuring the event space is appropriately configured and all necessary resources are in place
- Proactively address any issues or challenges that may arise during an event, ensuring a swift and satisfactory resolution to maintain a positive guest experience
- Maintain meticulous records of event details, guest interactions, and financial transactions
- Stay informed about Dave & Buster's offerings, promotions, and event packages to effectively communicate options to potential clients
- Actively seek opportunities to enhance the event experience and identify potential for repeat business
- Uphold a positive and professional demeanor at all times, representing Dave & Buster's in a favorable light
- Assist other team members and contribute to a collaborative and supportive work environment
- The physical requirements outlined below are representative of what an Event Coordinator may encounter while performing the essential functions of this job
- Reasonable accommodations can be provided to enable individuals with disabilities to fulfill these responsibilities
- Maintain a friendly and approachable demeanor, smiling frequently
- Be available to work flexible hours, including days, evenings, and/or weekends, based on event schedules
- Effectively function in a lively, fast-paced environment with potential noise and distractions
- Communicate clearly and concisely in both written and verbal forms
- Occasionally lift and carry items weighing up to 20 pounds
- Move throughout the facility and remain standing for extended periods as needed to oversee events
- Frequently walk or stand for the majority of your shift, particularly during event execution
- Reach, bend, stoop, and perform light cleaning tasks as necessary to ensure event areas are presentable
- This job description is intended to provide a general overview of the responsibilities and expectations for this position
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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