Job Overview

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Work Schedule

Flexible
Day Shifts
Weekend Shifts

Job Description

Dave & Buster's is a leading entertainment and dining venue known for combining a unique mix of great food, drinks, and interactive games in a lively atmosphere. With locations across the United States and Canada, Dave & Buster's has established itself as a go-to destination for people seeking fun, social experiences and memorable events. Whether it's birthday parties, corporate functions, team-building activities, or social gatherings, Dave & Buster's provides an engaging environment that caters to diverse group needs. This dynamic and fast-paced company thrives on creating exceptional customer experiences by blending entertainment with outstanding hospitality. As a well-established brand in the entertainment and dining industry, Dave & Buster's continues to grow and improve its offerings to stay ahead of market trends and customer expectations.

The role of an Event Coordinator at Dave & Buster's is pivotal in ensuring that every event hosted is exceptional, seamless, and tailored to guests' preferences. This position demands a highly organized and communicative individual who excels in managing all stages of event planning and execution. The Event Coordinator will be responsible for conceptualizing, planning, and overseeing a wide range of events including birthday parties, corporate meetings, social events, and team-building exercises. Serving as the primary liaison between clients and internal teams, the coordinator is key to maintaining strong client relationships and ensuring flawless event delivery. This role involves working closely with various departments such as food and beverage, gaming, and operations to synchronize logistics from start to finish.

Beyond coordination, the role includes developing detailed event proposals, managing budgets, handling contracts, and maintaining thorough records of event details and financial transactions. A critical aspect is the proactive resolution of any challenges during events to uphold a positive guest experience. The Event Coordinator must also stay knowledgeable about the latest Dave & Buster's promotions and packages to inform and attract clients effectively. Flexibility is essential as this role requires availability for varied working hours including evenings, weekends, and holidays as per event schedules. Physical stamina is also necessary due to the demands of standing, walking, and handling equipment during events.

Overall, the Event Coordinator position at Dave & Buster's is ideal for individuals passionate about event management within a vibrant, entertainment-focused setting. This role provides an exciting career path where creativity, excellent organization, and communication skills are valued and rewarded. Offering a supportive and collaborative work environment, Dave & Buster's fosters professional growth and the opportunity to be part of a renowned brand committed to delivering memorable guest experiences every day.

Job Requirements

  • Ability to maintain a friendly and approachable demeanor
  • Availability to work flexible hours including days, evenings, and weekends
  • Ability to function in a fast-paced and noisy environment
  • Clear and concise written and verbal communication skills
  • Ability to occasionally lift and carry items up to 20 pounds
  • Physical stamina to stand and walk for extended periods
  • Ability to reach, bend, stoop, and perform light cleaning tasks as needed

Job Qualifications

  • Management reserves the right to add or modify duties at any time

Job Duties

  • As an Event Coordinator at Dave & Buster's, you'll be instrumental in crafting exceptional and seamless event experiences for our guests
  • This role demands a highly organized and communicative individual who can expertly manage all facets of event planning and execution, ensuring each occasion is a resounding success
  • Conceptualize, plan, and execute a variety of events, including birthday celebrations, corporate gatherings, team-building activities, and social events, ensuring they align with guest expectations and Dave & Buster's standards
  • Serve as the primary point of contact for event inquiries and client communication, building strong relationships and ensuring all needs and preferences are understood and addressed
  • Collaborate closely with various internal teams, including food and beverage, gaming, and operations, to coordinate event logistics and ensure smooth execution
  • Develop detailed event proposals, contracts, and timelines, managing budgets effectively and ensuring all financial aspects are handled accurately
  • Oversee event setup and teardown, ensuring the event space is appropriately configured and all necessary resources are in place
  • Proactively address any issues or challenges that may arise during an event, ensuring a swift and satisfactory resolution to maintain a positive guest experience
  • Maintain meticulous records of event details, guest interactions, and financial transactions
  • Stay informed about Dave & Buster's offerings, promotions, and event packages to effectively communicate options to potential clients
  • Actively seek opportunities to enhance the event experience and identify potential for repeat business
  • Uphold a positive and professional demeanor at all times, representing Dave & Buster's in a favorable light
  • Assist other team members and contribute to a collaborative and supportive work environment
  • The physical requirements outlined below are representative of what an Event Coordinator may encounter while performing the essential functions of this job
  • Reasonable accommodations can be provided to enable individuals with disabilities to fulfill these responsibilities
  • Maintain a friendly and approachable demeanor, smiling frequently
  • Be available to work flexible hours, including days, evenings, and/or weekends, based on event schedules
  • Effectively function in a lively, fast-paced environment with potential noise and distractions
  • Communicate clearly and concisely in both written and verbal forms
  • Occasionally lift and carry items weighing up to 20 pounds
  • Move throughout the facility and remain standing for extended periods as needed to oversee events
  • Frequently walk or stand for the majority of your shift, particularly during event execution
  • Reach, bend, stoop, and perform light cleaning tasks as necessary to ensure event areas are presentable
  • This job description is intended to provide a general overview of the responsibilities and expectations for this position

Job Criteria

Experience

Mid Level (3-7 years)


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