Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Professional development opportunities
Job Description
Dave & Buster's is a leading entertainment and dining establishment known for its unique combination of restaurant and arcade gaming under one roof. With locations across the United States, Dave & Buster's offers a vibrant atmosphere where guests can enjoy a variety of dining options alongside interactive games and entertainment. The company prides itself on delivering memorable experiences for individuals, families, and groups looking for fun, excitement, and social interaction. As a popular destination for celebrations, corporate events, and social gatherings, Dave & Buster's continuously seeks to enhance the guest experience through dedicated service and innovative event offerings.
The role of an Event Coordinator at Dave & Buster's is integral to crafting and managing exceptional event experiences tailored to guests' needs. This position requires a highly organized and detail-oriented individual adept at planning and executing various events ranging from birthday parties and corporate meetings to team-building activities and social functions. The Event Coordinator acts as the primary liaison between clients and internal teams, ensuring all event logistics are managed efficiently and seamlessly. Key responsibilities include creating detailed event proposals, managing budgets, coordinating with food and beverage and gaming departments, and overseeing event setup and teardown processes. A crucial aspect of the role is maintaining open communication with clients to address inquiries and customize events according to their preferences and expectations.
Furthermore, the Event Coordinator is responsible for proactively resolving any issues that may arise during events to uphold a positive guest experience. Attention to detail is paramount, with duties involving meticulous record-keeping of event specifics, guest interactions, and financial transactions. Staying well-informed about Dave & Buster's current offerings, promotions, and event packages enables the coordinator to present options effectively and identify opportunities for repeat business. The role demands flexibility in working hours, including days, evenings, and weekends, to accommodate varying event schedules. Physical stamina is also essential, as tasks may require standing for extended periods, frequent walking, and occasional lifting of up to 20 pounds.
Dave & Buster's fosters a collaborative and supportive workplace culture where team members assist each other to achieve common goals. The Event Coordinator must maintain a professional demeanor, representing the brand positively at all times. This employment opportunity offers individuals passionate about event planning and hospitality a chance to contribute to a dynamic and energetic environment dedicated to delivering outstanding guest experiences.
The role of an Event Coordinator at Dave & Buster's is integral to crafting and managing exceptional event experiences tailored to guests' needs. This position requires a highly organized and detail-oriented individual adept at planning and executing various events ranging from birthday parties and corporate meetings to team-building activities and social functions. The Event Coordinator acts as the primary liaison between clients and internal teams, ensuring all event logistics are managed efficiently and seamlessly. Key responsibilities include creating detailed event proposals, managing budgets, coordinating with food and beverage and gaming departments, and overseeing event setup and teardown processes. A crucial aspect of the role is maintaining open communication with clients to address inquiries and customize events according to their preferences and expectations.
Furthermore, the Event Coordinator is responsible for proactively resolving any issues that may arise during events to uphold a positive guest experience. Attention to detail is paramount, with duties involving meticulous record-keeping of event specifics, guest interactions, and financial transactions. Staying well-informed about Dave & Buster's current offerings, promotions, and event packages enables the coordinator to present options effectively and identify opportunities for repeat business. The role demands flexibility in working hours, including days, evenings, and weekends, to accommodate varying event schedules. Physical stamina is also essential, as tasks may require standing for extended periods, frequent walking, and occasional lifting of up to 20 pounds.
Dave & Buster's fosters a collaborative and supportive workplace culture where team members assist each other to achieve common goals. The Event Coordinator must maintain a professional demeanor, representing the brand positively at all times. This employment opportunity offers individuals passionate about event planning and hospitality a chance to contribute to a dynamic and energetic environment dedicated to delivering outstanding guest experiences.
Job Requirements
- High school diploma or equivalent
- Previous experience in event coordination or planning preferred
- Excellent verbal and written communication skills
- Ability to work flexible hours including evenings weekends and holidays
- Capable of standing walking and moving throughout the facility for extended periods
- Ability to lift and carry items up to 20 pounds
- Comfortable working in a fast-paced environment with noise and distractions
Job Qualifications
- Experience in event planning or coordination
- Strong organizational and communication skills
- Ability to manage multiple events simultaneously
- Proficiency in budget management and contract negotiation
- Excellent interpersonal skills for client relationship building
- Ability to collaborate effectively with cross-functional teams
- Positive and professional demeanor
Job Duties
- Conceptualize plan and execute a variety of events including birthday celebrations corporate gatherings team-building activities and social events ensuring they align with guest expectations and Dave and Buster's standards
- Serve as the primary point of contact for event inquiries and client communication building strong relationships and ensuring all needs and preferences are understood and addressed
- Collaborate closely with various internal teams including food and beverage gaming and operations to coordinate event logistics and ensure smooth execution
- Develop detailed event proposals contracts and timelines managing budgets effectively and ensuring all financial aspects are handled accurately
- Oversee event setup and teardown ensuring the event space is appropriately configured and all necessary resources are in place
- Proactively address any issues or challenges that may arise during an event ensuring a swift and satisfactory resolution to maintain a positive guest experience
- Maintain meticulous records of event details guest interactions and financial transactions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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