Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Job Description
Dave & Buster's is a leading entertainment and dining establishment known for combining an energetic arcade atmosphere with a full-service restaurant and bar. Established with a vision to create a unique space where guests of all ages can enjoy a great time, Dave & Buster's has become a popular destination for social gatherings, family outings, corporate events, and celebration parties. The company prides itself on delivering memorable experiences through a mix of interactive games, delicious food, and engaging events. Dave & Buster's operates numerous locations across the United States and Canada, offering a vibrant environment that blends food, fun, and entertainment under one roof.
As an Event Coordinator at Dave & Buster's, you will play a critical role in designing and managing exceptional event experiences that meet and exceed guest expectations. The position involves a comprehensive set of responsibilities including event planning, client communication, budget management, and on-site event execution. You will be the key liaison between clients and various internal departments such as food and beverage, gaming, and operations teams ensuring every detail is meticulously coordinated.
The role requires a highly organized and proactive individual with excellent communication skills and the ability to thrive in a fast-paced dynamic environment. You will be responsible for conceptualizing diverse event types such as birthday celebrations, corporate functions, team-building activities, and social gatherings that align with the brand’s standards. Creating detailed event proposals, contracts, and timelines while managing budgets effectively to ensure financial accuracy will be essential aspects of your duties.
On the day of the event, your oversight will be vital for setup, teardown, and addressing any emerging challenges promptly to maintain a positive guest experience. Maintaining detailed records of event specifics, guest interactions, and transactions contributes to continuous improvement and client relationship building. Staying updated on current offerings, promotions, and event packages empowers you to advise clients effectively and help drive repeat business.
This full-time position demands flexibility in working hours which may include evenings, weekends, and holidays depending on event schedules. Physical stamina is necessary as the role involves standing for long periods, moving around the facility, and occasionally lifting moderate weights. Dave & Buster's is committed to creating an inclusive and supportive work environment where teamwork and professionalism are highly valued. We advocate equal employment opportunities and actively participate in E-Verify where required by law.
As an Event Coordinator at Dave & Buster's, you will play a critical role in designing and managing exceptional event experiences that meet and exceed guest expectations. The position involves a comprehensive set of responsibilities including event planning, client communication, budget management, and on-site event execution. You will be the key liaison between clients and various internal departments such as food and beverage, gaming, and operations teams ensuring every detail is meticulously coordinated.
The role requires a highly organized and proactive individual with excellent communication skills and the ability to thrive in a fast-paced dynamic environment. You will be responsible for conceptualizing diverse event types such as birthday celebrations, corporate functions, team-building activities, and social gatherings that align with the brand’s standards. Creating detailed event proposals, contracts, and timelines while managing budgets effectively to ensure financial accuracy will be essential aspects of your duties.
On the day of the event, your oversight will be vital for setup, teardown, and addressing any emerging challenges promptly to maintain a positive guest experience. Maintaining detailed records of event specifics, guest interactions, and transactions contributes to continuous improvement and client relationship building. Staying updated on current offerings, promotions, and event packages empowers you to advise clients effectively and help drive repeat business.
This full-time position demands flexibility in working hours which may include evenings, weekends, and holidays depending on event schedules. Physical stamina is necessary as the role involves standing for long periods, moving around the facility, and occasionally lifting moderate weights. Dave & Buster's is committed to creating an inclusive and supportive work environment where teamwork and professionalism are highly valued. We advocate equal employment opportunities and actively participate in E-Verify where required by law.
Job Requirements
- Maintain a friendly and approachable demeanor, smiling frequently
- be available to work flexible hours including days, evenings, and weekends
- effectively function in a lively, fast-paced environment with potential noise and distractions
- communicate clearly and concisely in written and verbal forms
- occasionally lift and carry items weighing up to 20 pounds
- move throughout the facility and remain standing for extended periods
- frequently walk or stand for the majority of the shift
- reach, bend, stoop, and perform light cleaning tasks as necessary to ensure event areas are presentable
Job Qualifications
- Management reserves the right to add or modify duties at any time
Job Duties
- As an Event Coordinator at Dave & Buster's, you'll be instrumental in crafting exceptional and seamless event experiences for our guests
- This role demands a highly organized and communicative individual who can expertly manage all facets of event planning and execution, ensuring each occasion is a resounding success
- Conceptualize, plan, and execute a variety of events, including birthday celebrations, corporate gatherings, team-building activities, and social events, ensuring they align with guest expectations and Dave & Buster's standards
- Serve as the primary point of contact for event inquiries and client communication, building strong relationships and ensuring all needs and preferences are understood and addressed
- Collaborate closely with various internal teams, including food and beverage, gaming, and operations, to coordinate event logistics and ensure smooth execution
- Develop detailed event proposals, contracts, and timelines, managing budgets effectively and ensuring all financial aspects are handled accurately
- Oversee event setup and teardown, ensuring the event space is appropriately configured and all necessary resources are in place
- Proactively address any issues or challenges that may arise during an event, ensuring a swift and satisfactory resolution to maintain a positive guest experience
- Maintain meticulous records of event details, guest interactions, and financial transactions
- Stay informed about Dave & Buster's offerings, promotions, and event packages to effectively communicate options to potential clients
- Actively seek opportunities to enhance the event experience and identify potential for repeat business
- Uphold a positive and professional demeanor at all times, representing Dave & Buster's in a favorable light
- Assist other team members and contribute to a collaborative and supportive work environment
- The physical requirements outlined below are representative of what an Event Coordinator may encounter while performing the essential functions of this job
- Reasonable accommodations can be provided to enable individuals with disabilities to fulfill these responsibilities
- Maintain a friendly and approachable demeanor, smiling frequently
- Be available to work flexible hours, including days, evenings, and/or weekends, based on event schedules
- Effectively function in a lively, fast-paced environment with potential noise and distractions
- Communicate clearly and concisely in both written and verbal forms
- Occasionally lift and carry items weighing up to 20 pounds
- Move throughout the facility and remain standing for extended periods as needed to oversee events
- Frequently walk or stand for the majority of your shift, particularly during event execution
- Reach, bend, stoop, and perform light cleaning tasks as necessary to ensure event areas are presentable
- This job description is intended to provide a general overview of the responsibilities and expectations for this position
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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