Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Job Description
Dave & Buster's is a leading entertainment and dining establishment known for providing a unique blend of exciting arcade games, delicious food, and unforgettable event experiences. With numerous locations across the United States, Dave & Buster's combines a vibrant atmosphere with excellent customer service to create memorable moments for guests of all ages. The company prides itself on creating fun and engaging environments where friends, families, and colleagues can enjoy quality time together, whether it's through gaming, dining, or special events.
As an Event Coordinator at Dave & Buster's, you will play a pivotal role in designing and delivering exceptional and seamless event experiences that delight our guests and meet their expectations. This position requires a highly organized, detail-oriented, and communicative professional who can manage all aspects of event planning and execution. From birthday celebrations and corporate gatherings to team-building events and social functions, you will be responsible for conceptualizing, planning, and overseeing events that align with the company’s standards of excellence.
Your day-to-day responsibilities will involve being the main liaison for clients, ensuring clear and effective communication to understand their needs and preferences. You will collaborate with various internal teams, including food and beverage, gaming, and operations, to coordinate every logistical detail and guarantee smooth event execution. Handling budgets, developing event proposals and contracts, and managing timelines will also be key aspects of your role. Moreover, you will ensure the event space is properly configured during setup and teardown and be prepared to resolve any issues that arise swiftly to maintain a positive guest experience.
In this fast-paced and dynamic environment, you must exhibit professionalism, a positive attitude, and an eagerness to contribute to a collaborative workplace. Staying up-to-date on Dave & Buster's event packages, promotions, and offerings will empower you to recommend the best options to clients and identify opportunities for repeat business. Additionally, maintaining detailed records of event particulars, client interactions, and financial transactions will be critical to your success.
This role demands flexibility in working hours, including availability during evenings, weekends, and event-driven schedules, as well as the physical stamina to stand for extended periods and occasionally lift moderate weights. Overall, the Event Coordinator at Dave & Buster's is a key player in delivering fun, engaging, and memorable event experiences that keep guests coming back.
As an Event Coordinator at Dave & Buster's, you will play a pivotal role in designing and delivering exceptional and seamless event experiences that delight our guests and meet their expectations. This position requires a highly organized, detail-oriented, and communicative professional who can manage all aspects of event planning and execution. From birthday celebrations and corporate gatherings to team-building events and social functions, you will be responsible for conceptualizing, planning, and overseeing events that align with the company’s standards of excellence.
Your day-to-day responsibilities will involve being the main liaison for clients, ensuring clear and effective communication to understand their needs and preferences. You will collaborate with various internal teams, including food and beverage, gaming, and operations, to coordinate every logistical detail and guarantee smooth event execution. Handling budgets, developing event proposals and contracts, and managing timelines will also be key aspects of your role. Moreover, you will ensure the event space is properly configured during setup and teardown and be prepared to resolve any issues that arise swiftly to maintain a positive guest experience.
In this fast-paced and dynamic environment, you must exhibit professionalism, a positive attitude, and an eagerness to contribute to a collaborative workplace. Staying up-to-date on Dave & Buster's event packages, promotions, and offerings will empower you to recommend the best options to clients and identify opportunities for repeat business. Additionally, maintaining detailed records of event particulars, client interactions, and financial transactions will be critical to your success.
This role demands flexibility in working hours, including availability during evenings, weekends, and event-driven schedules, as well as the physical stamina to stand for extended periods and occasionally lift moderate weights. Overall, the Event Coordinator at Dave & Buster's is a key player in delivering fun, engaging, and memorable event experiences that keep guests coming back.
Job Requirements
- Maintain a friendly and approachable demeanor
- Be available to work flexible hours including days, evenings, and weekends
- Effectively function in a lively, fast-paced environment with noise and distractions
- Communicate clearly in both written and verbal forms
- Occasionally lift and carry items up to 20 pounds
- Move throughout the facility and remain standing for extended periods
- Walk or stand for the majority of shifts especially during events
- Reach, bend, stoop, and perform light cleaning tasks as necessary
Job Qualifications
- Management reserves the right to add or modify duties at any time
Job Duties
- As an Event Coordinator at Dave & Buster's, you'll be instrumental in crafting exceptional and seamless event experiences for our guests
- This role demands a highly organized and communicative individual who can expertly manage all facets of event planning and execution, ensuring each occasion is a resounding success
- Conceptualize, plan, and execute a variety of events, including birthday celebrations, corporate gatherings, team-building activities, and social events, ensuring they align with guest expectations and Dave & Buster's standards
- Serve as the primary point of contact for event inquiries and client communication, building strong relationships and ensuring all needs and preferences are understood and addressed
- Collaborate closely with various internal teams, including food and beverage, gaming, and operations, to coordinate event logistics and ensure smooth execution
- Develop detailed event proposals, contracts, and timelines, managing budgets effectively and ensuring all financial aspects are handled accurately
- Oversee event setup and teardown, ensuring the event space is appropriately configured and all necessary resources are in place
- Proactively address any issues or challenges that may arise during an event, ensuring a swift and satisfactory resolution to maintain a positive guest experience
- Maintain meticulous records of event details, guest interactions, and financial transactions
- Stay informed about Dave & Buster's offerings, promotions, and event packages to effectively communicate options to potential clients
- Actively seek opportunities to enhance the event experience and identify potential for repeat business
- Uphold a positive and professional demeanor at all times, representing Dave & Buster's in a favorable light
- Assist other team members and contribute to a collaborative and supportive work environment
- The physical requirements outlined below are representative of what an Event Coordinator may encounter while performing the essential functions of this job
- Reasonable accommodations can be provided to enable individuals with disabilities to fulfill these responsibilities
- Maintain a friendly and approachable demeanor, smiling frequently
- Be available to work flexible hours, including days, evenings, and/or weekends, based on event schedules
- Effectively function in a lively, fast-paced environment with potential noise and distractions
- Communicate clearly and concisely in both written and verbal forms
- Occasionally lift and carry items weighing up to 20 pounds
- Move throughout the facility and remain standing for extended periods as needed to oversee events
- Frequently walk or stand for the majority of your shift, particularly during event execution
- Reach, bend, stoop, and perform light cleaning tasks as necessary to ensure event areas are presentable
- This job description is intended to provide a general overview of the responsibilities and expectations for this position
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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