Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Job Description
Dave & Buster's is a leading entertainment company renowned for combining dining with a unique arcade and gaming experience. Established as a vibrant social and entertainment destination, Dave & Buster's offers guests of all ages a dynamic environment to enjoy delicious food, thrilling games, and unforgettable events in one location. With a commitment to providing exceptional customer service and memorable experiences, the company continues to grow across various locations, enhancing its reputation as a go-to venue for celebrations, corporate events, and social gatherings.
As an Event Coordinator at Dave & Buster's, you will play a pivotal role in designing and delivering extraordinary event experiences that resonate with our diverse guest base. This full-time position requires a highly organized individual with strong communication skills who can expertly manage the planning, coordination, and execution of various events. These events range from intimate birthday parties to large-scale corporate meetings and team-building activities, all designed to align with Dave & Buster's brand standards and guest expectations.
Your responsibilities will extend from the initial concept phase to final event execution, ensuring every detail is meticulously handled to create seamless and enjoyable experiences. As the primary point of contact for clients, you will cultivate strong relationships through clear communication and responsive service. You'll collaborate with cross-functional teams including food and beverage, gaming operations, and management to coordinate all logistical aspects, ensuring events run smoothly from start to finish.
Effective budget management, contract preparation, and detailed event proposals will be part of your core duties, requiring keen attention to financial details and negotiation skills. On event days, your leadership will be crucial in overseeing setup, execution, and teardown to maintain high standards of quality and guest satisfaction. You will also be tasked with resolving any unforeseen challenges promptly and professionally to uphold the positive atmosphere and reputation of Dave & Buster's.
In addition to managing individual events, you will maintain comprehensive records of guest interactions, financial transactions, and event outcomes, supporting ongoing business development efforts. Staying knowledgeable about company offerings and promotions will enable you to upsell event packages and identify opportunities to increase repeat business. Your positive attitude and professionalism will embody the company’s values and contribute to a collaborative team environment.
This role demands flexibility with the ability to work varied hours, including evenings, weekends, and holidays, reflecting the event-driven nature of the entertainment industry. Comfort in a fast-paced, lively setting and the physical ability to manage event logistics are essential. Dave & Buster's fosters an inclusive workplace and is committed to providing a supportive atmosphere for all employees. As a respected employer that participates in E-Verify where required by law, Dave & Buster's is dedicated to equal opportunity employment and prohibits discrimination of any kind.
As an Event Coordinator at Dave & Buster's, you will play a pivotal role in designing and delivering extraordinary event experiences that resonate with our diverse guest base. This full-time position requires a highly organized individual with strong communication skills who can expertly manage the planning, coordination, and execution of various events. These events range from intimate birthday parties to large-scale corporate meetings and team-building activities, all designed to align with Dave & Buster's brand standards and guest expectations.
Your responsibilities will extend from the initial concept phase to final event execution, ensuring every detail is meticulously handled to create seamless and enjoyable experiences. As the primary point of contact for clients, you will cultivate strong relationships through clear communication and responsive service. You'll collaborate with cross-functional teams including food and beverage, gaming operations, and management to coordinate all logistical aspects, ensuring events run smoothly from start to finish.
Effective budget management, contract preparation, and detailed event proposals will be part of your core duties, requiring keen attention to financial details and negotiation skills. On event days, your leadership will be crucial in overseeing setup, execution, and teardown to maintain high standards of quality and guest satisfaction. You will also be tasked with resolving any unforeseen challenges promptly and professionally to uphold the positive atmosphere and reputation of Dave & Buster's.
In addition to managing individual events, you will maintain comprehensive records of guest interactions, financial transactions, and event outcomes, supporting ongoing business development efforts. Staying knowledgeable about company offerings and promotions will enable you to upsell event packages and identify opportunities to increase repeat business. Your positive attitude and professionalism will embody the company’s values and contribute to a collaborative team environment.
This role demands flexibility with the ability to work varied hours, including evenings, weekends, and holidays, reflecting the event-driven nature of the entertainment industry. Comfort in a fast-paced, lively setting and the physical ability to manage event logistics are essential. Dave & Buster's fosters an inclusive workplace and is committed to providing a supportive atmosphere for all employees. As a respected employer that participates in E-Verify where required by law, Dave & Buster's is dedicated to equal opportunity employment and prohibits discrimination of any kind.
Job Requirements
- Ability to maintain a friendly and approachable demeanor
- Availability to work flexible hours including days, evenings, and weekends
- Ability to function effectively in a fast-paced, noisy environment
- Clear and concise written and verbal communication skills
- Ability to lift and carry items up to 20 pounds occasionally
- Ability to move throughout the facility and stand for extended periods
- Ability to frequently walk or stand during event execution
- Capacity to reach, bend, stoop, and perform light cleaning tasks when necessary
Job Qualifications
- Management reserves the right to add or modify duties at any time
Job Duties
- As an Event Coordinator at Dave & Buster's, you'll be instrumental in crafting exceptional and seamless event experiences for our guests
- This role demands a highly organized and communicative individual who can expertly manage all facets of event planning and execution, ensuring each occasion is a resounding success
- Conceptualize, plan, and execute a variety of events, including birthday celebrations, corporate gatherings, team-building activities, and social events, ensuring they align with guest expectations and Dave & Buster's standards
- Serve as the primary point of contact for event inquiries and client communication, building strong relationships and ensuring all needs and preferences are understood and addressed
- Collaborate closely with various internal teams, including food and beverage, gaming, and operations, to coordinate event logistics and ensure smooth execution
- Develop detailed event proposals, contracts, and timelines, managing budgets effectively and ensuring all financial aspects are handled accurately
- Oversee event setup and teardown, ensuring the event space is appropriately configured and all necessary resources are in place
- Proactively address any issues or challenges that may arise during an event, ensuring a swift and satisfactory resolution to maintain a positive guest experience
- Maintain meticulous records of event details, guest interactions, and financial transactions
- Stay informed about Dave & Buster's offerings, promotions, and event packages to effectively communicate options to potential clients
- Actively seek opportunities to enhance the event experience and identify potential for repeat business
- Uphold a positive and professional demeanor at all times, representing Dave & Buster's in a favorable light
- Assist other team members and contribute to a collaborative and supportive work environment
- The physical requirements outlined below are representative of what an Event Coordinator may encounter while performing the essential functions of this job
- Reasonable accommodations can be provided to enable individuals with disabilities to fulfill these responsibilities
- Maintain a friendly and approachable demeanor, smiling frequently
- Be available to work flexible hours, including days, evenings, and/or weekends, based on event schedules
- Effectively function in a lively, fast-paced environment with potential noise and distractions
- Communicate clearly and concisely in both written and verbal forms
- Occasionally lift and carry items weighing up to 20 pounds
- Move throughout the facility and remain standing for extended periods as needed to oversee events
- Frequently walk or stand for the majority of your shift, particularly during event execution
- Reach, bend, stoop, and perform light cleaning tasks as necessary to ensure event areas are presentable
- This job description is intended to provide a general overview of the responsibilities and expectations for this position
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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