Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Job Description
Dave & Buster's is a leading entertainment and dining establishment known for its unique combination of delicious food, extensive arcade games, and vibrant event spaces. Founded with the vision to provide guests an unforgettable experience that blends excitement, socializing, and fine dining, Dave & Buster's has grown into a popular destination for families, corporate clients, and social groups alike. As a prominent player in the entertainment and hospitality industry, Dave & Buster's prides itself on delivering high-quality customer service, innovative event offerings, and engaging gaming experiences. The company's commitment to creating memorable moments for guests has made it a trusted brand across North America, attracting millions of visitors annually. With a strong culture that values teamwork, creativity, and excellence, Dave & Buster's offers a dynamic and inclusive work environment for its employees. The company provides opportunities for career growth within various departments, encouraging professional development and a collaborative atmosphere.
The role of an Event Coordinator at Dave & Buster's is critical to the success of the company’s event services. This position is designed for a highly organized, proactive, and communicative professional who is passionate about crafting exceptional and seamless event experiences for diverse audiences. The Event Coordinator will be responsible for managing the end-to-end planning and execution of a wide range of events, from birthday parties and corporate meetings to team-building activities and large social gatherings. Working closely with internal teams such as food and beverage, gaming, and operations, the coordinator will ensure that every detail—from initial inquiry through to the event's conclusion—is handled efficiently and with a focus on exceeding guest expectations.
In this role, maintaining strong client relationships is paramount, as the Event Coordinator will act as the primary liaison, understanding client needs and tailoring event offerings accordingly. Budget management, contract development, timeline creation, and logistical coordination are all key aspects of the job, demanding keen attention to detail and excellent organizational skills. The successful candidate will oversee event setup and teardown, proactively address any challenges during events, and maintain thorough documentation of all event specifics. The ability to thrive in a lively, fast-paced environment while upholding a professional and positive demeanor is essential.
Dave & Buster's also values continuous improvement and innovation in event services, and the Event Coordinator will be encouraged to seek opportunities to enhance the guest experience and promote repeat business. This role offers the chance to be part of a dynamic team that is dedicated to delivering high-quality entertainment and memorable celebrations. Overall, the Event Coordinator position at Dave & Buster's is a rewarding opportunity for individuals who enjoy multitasking, client interaction, and supporting a vibrant guest experience in an energetic venue. Employment type is full-time with a schedule that may require flexible hours including evenings and weekends, aligning with event needs.
The role of an Event Coordinator at Dave & Buster's is critical to the success of the company’s event services. This position is designed for a highly organized, proactive, and communicative professional who is passionate about crafting exceptional and seamless event experiences for diverse audiences. The Event Coordinator will be responsible for managing the end-to-end planning and execution of a wide range of events, from birthday parties and corporate meetings to team-building activities and large social gatherings. Working closely with internal teams such as food and beverage, gaming, and operations, the coordinator will ensure that every detail—from initial inquiry through to the event's conclusion—is handled efficiently and with a focus on exceeding guest expectations.
In this role, maintaining strong client relationships is paramount, as the Event Coordinator will act as the primary liaison, understanding client needs and tailoring event offerings accordingly. Budget management, contract development, timeline creation, and logistical coordination are all key aspects of the job, demanding keen attention to detail and excellent organizational skills. The successful candidate will oversee event setup and teardown, proactively address any challenges during events, and maintain thorough documentation of all event specifics. The ability to thrive in a lively, fast-paced environment while upholding a professional and positive demeanor is essential.
Dave & Buster's also values continuous improvement and innovation in event services, and the Event Coordinator will be encouraged to seek opportunities to enhance the guest experience and promote repeat business. This role offers the chance to be part of a dynamic team that is dedicated to delivering high-quality entertainment and memorable celebrations. Overall, the Event Coordinator position at Dave & Buster's is a rewarding opportunity for individuals who enjoy multitasking, client interaction, and supporting a vibrant guest experience in an energetic venue. Employment type is full-time with a schedule that may require flexible hours including evenings and weekends, aligning with event needs.
Job Requirements
- Maintain a friendly and approachable demeanor, smiling frequently
- Be available to work flexible hours including days, evenings, and weekends
- Function effectively in a lively, fast-paced environment with potential noise and distractions
- Communicate clearly and concisely in both written and verbal forms
- Occasionally lift and carry items weighing up to 20 pounds
- Move throughout the facility and remain standing for extended periods
- Frequently walk or stand for the majority of the shift
- Reach, bend, stoop, and perform light cleaning tasks to ensure event areas are presentable
Job Qualifications
- Management reserves the right to add or modify duties at any time
Job Duties
- As an Event Coordinator at Dave & Buster's, you'll be instrumental in crafting exceptional and seamless event experiences for our guests
- This role demands a highly organized and communicative individual who can expertly manage all facets of event planning and execution, ensuring each occasion is a resounding success
- Conceptualize, plan, and execute a variety of events, including birthday celebrations, corporate gatherings, team-building activities, and social events, ensuring they align with guest expectations and Dave & Buster's standards
- Serve as the primary point of contact for event inquiries and client communication, building strong relationships and ensuring all needs and preferences are understood and addressed
- Collaborate closely with various internal teams, including food and beverage, gaming, and operations, to coordinate event logistics and ensure smooth execution
- Develop detailed event proposals, contracts, and timelines, managing budgets effectively and ensuring all financial aspects are handled accurately
- Oversee event setup and teardown, ensuring the event space is appropriately configured and all necessary resources are in place
- Proactively address any issues or challenges that may arise during an event, ensuring a swift and satisfactory resolution to maintain a positive guest experience
- Maintain meticulous records of event details, guest interactions, and financial transactions
- Stay informed about Dave & Buster's offerings, promotions, and event packages to effectively communicate options to potential clients
- Actively seek opportunities to enhance the event experience and identify potential for repeat business
- Uphold a positive and professional demeanor at all times, representing Dave & Buster's in a favorable light
- Assist other team members and contribute to a collaborative and supportive work environment
- The physical requirements outlined below are representative of what an Event Coordinator may encounter while performing the essential functions of this job
- Reasonable accommodations can be provided to enable individuals with disabilities to fulfill these responsibilities
- Maintain a friendly and approachable demeanor, smiling frequently
- Be available to work flexible hours, including days, evenings, and/or weekends, based on event schedules
- Effectively function in a lively, fast-paced environment with potential noise and distractions
- Communicate clearly and concisely in both written and verbal forms
- Occasionally lift and carry items weighing up to 20 pounds
- Move throughout the facility and remain standing for extended periods as needed to oversee events
- Frequently walk or stand for the majority of your shift, particularly during event execution
- Reach, bend, stoop, and perform light cleaning tasks as necessary to ensure event areas are presentable
- This job description is intended to provide a general overview of the responsibilities and expectations for this position
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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