Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Job Description
Dave & Buster's is a leading entertainment restaurant chain renowned for its unique combination of dining and interactive gaming experiences. Founded in 1982, the company has grown to become a popular destination for guests seeking fun, food, and games all under one roof. With locations across the United States and Canada, Dave & Buster's prides itself on providing a dynamic and energetic atmosphere where guests can celebrate special occasions, socialize, and enjoy a wide variety of entertainment options. The establishment seamlessly blends a vibrant gaming arcade with a full-service restaurant and bar, making it a top choice for birthday parties, corporate events, team-building activities, and casual social gatherings. The company is committed to delivering exceptional customer service and creating memorable experiences for all its guests, supported by a collaborative and inclusive work environment. Employment at Dave & Buster's offers competitive compensation and opportunities for growth within a fast-paced, guest-focused setting.
As an Event Coordinator at Dave & Buster's, you will play a crucial role in crafting exceptional and seamless event experiences that leave a lasting impression on guests. This position requires a highly organized, communicative, and proactive individual capable of managing all facets of event planning and execution with precision and care. You will be the primary liaison for event inquiries and client communications, building strong relationships to understand and address client needs and preferences. Collaborating closely with internal teams such as food and beverage, gaming, and operations, you will ensure smooth coordination of event logistics, from conceptualization through execution and teardown. Your responsibilities will include developing detailed event proposals, contracts, and timelines, managing budgets diligently to uphold financial accuracy, and overseeing onsite event setup and breakdown. Throughout each event, you will proactively tackle any challenges that arise to maintain a positive guest experience and uphold the company’s high standards. Maintaining meticulous records of event details, guest interactions, and financial transactions will be key to your role. Staying informed on Dave & Buster's offerings, promotions, and event packages will enable you to effectively communicate options to clients and identify opportunities for repeat business. This position demands flexibility to work varied hours including days, evenings, and weekends to accommodate event schedules, and the ability to thrive in a lively, fast-paced environment with potential noise and distractions. Your positive and professional demeanor will both reflect and reinforce Dave & Buster's commitment to excellence in hospitality. Joining the Dave & Buster's team as an Event Coordinator means becoming part of a company dedicated to equal employment opportunity, supportive teamwork, and continuous improvement in guest satisfaction. This role offers a chance to develop event planning skills while contributing to a vibrant entertainment venue that stands out in its industry.
As an Event Coordinator at Dave & Buster's, you will play a crucial role in crafting exceptional and seamless event experiences that leave a lasting impression on guests. This position requires a highly organized, communicative, and proactive individual capable of managing all facets of event planning and execution with precision and care. You will be the primary liaison for event inquiries and client communications, building strong relationships to understand and address client needs and preferences. Collaborating closely with internal teams such as food and beverage, gaming, and operations, you will ensure smooth coordination of event logistics, from conceptualization through execution and teardown. Your responsibilities will include developing detailed event proposals, contracts, and timelines, managing budgets diligently to uphold financial accuracy, and overseeing onsite event setup and breakdown. Throughout each event, you will proactively tackle any challenges that arise to maintain a positive guest experience and uphold the company’s high standards. Maintaining meticulous records of event details, guest interactions, and financial transactions will be key to your role. Staying informed on Dave & Buster's offerings, promotions, and event packages will enable you to effectively communicate options to clients and identify opportunities for repeat business. This position demands flexibility to work varied hours including days, evenings, and weekends to accommodate event schedules, and the ability to thrive in a lively, fast-paced environment with potential noise and distractions. Your positive and professional demeanor will both reflect and reinforce Dave & Buster's commitment to excellence in hospitality. Joining the Dave & Buster's team as an Event Coordinator means becoming part of a company dedicated to equal employment opportunity, supportive teamwork, and continuous improvement in guest satisfaction. This role offers a chance to develop event planning skills while contributing to a vibrant entertainment venue that stands out in its industry.
Job Requirements
- Maintain a friendly and approachable demeanor
- Be available to work flexible hours including days, evenings, and weekends
- Effectively function in a lively, fast-paced environment with potential noise and distractions
- Communicate clearly and concisely in written and verbal forms
- Occasionally lift and carry items up to 20 pounds
- Move throughout the facility and remain standing for extended periods
- Frequently walk or stand during shifts
- Reach, bend, stoop, and perform light cleaning tasks as necessary
Job Qualifications
- Management reserves the right to add or modify duties at any time
Job Duties
- As an Event Coordinator at Dave & Buster's, you'll be instrumental in crafting exceptional and seamless event experiences for our guests
- This role demands a highly organized and communicative individual who can expertly manage all facets of event planning and execution, ensuring each occasion is a resounding success
- Conceptualize, plan, and execute a variety of events, including birthday celebrations, corporate gatherings, team-building activities, and social events, ensuring they align with guest expectations and Dave & Buster's standards
- Serve as the primary point of contact for event inquiries and client communication, building strong relationships and ensuring all needs and preferences are understood and addressed
- Collaborate closely with various internal teams, including food and beverage, gaming, and operations, to coordinate event logistics and ensure smooth execution
- Develop detailed event proposals, contracts, and timelines, managing budgets effectively and ensuring all financial aspects are handled accurately
- Oversee event setup and teardown, ensuring the event space is appropriately configured and all necessary resources are in place
- Proactively address any issues or challenges that may arise during an event, ensuring a swift and satisfactory resolution to maintain a positive guest experience
- Maintain meticulous records of event details, guest interactions, and financial transactions
- Stay informed about Dave & Buster's offerings, promotions, and event packages to effectively communicate options to potential clients
- Actively seek opportunities to enhance the event experience and identify potential for repeat business
- Uphold a positive and professional demeanor at all times, representing Dave & Buster's in a favorable light
- Assist other team members and contribute to a collaborative and supportive work environment
- The physical requirements outlined below are representative of what an Event Coordinator may encounter while performing the essential functions of this job
- Reasonable accommodations can be provided to enable individuals with disabilities to fulfill these responsibilities
- Maintain a friendly and approachable demeanor, smiling frequently
- Be available to work flexible hours, including days, evenings, and/or weekends, based on event schedules
- Effectively function in a lively, fast-paced environment with potential noise and distractions
- Communicate clearly and concisely in both written and verbal forms
- Occasionally lift and carry items weighing up to 20 pounds
- Move throughout the facility and remain standing for extended periods as needed to oversee events
- Frequently walk or stand for the majority of your shift, particularly during event execution
- Reach, bend, stoop, and perform light cleaning tasks as necessary to ensure event areas are presentable
- This job description is intended to provide a general overview of the responsibilities and expectations for this position
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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