Event Coordinator

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts

Job Description

Dave & Buster's is a premier entertainment and dining establishment known for combining a vibrant arcade atmosphere with delicious food and beverages, creating a unique venue where guests of all ages can enjoy unforgettable experiences. Established as a leader in the entertainment industry, Dave & Buster's offers a fun and lively environment that caters to groups looking to celebrate special occasions, host corporate events, or simply have a great time with friends and family. With locations across the United States, the company prides itself on delivering excellent customer service, a wide range of gaming options, and top-quality event planning services. As a company dedicated to inclusivity and equal opportunity employment, Dave & Buster's seeks to ensure that every guest feels welcomed and every event is executed to the highest standards.

The role of Event Coordinator at Dave & Buster's is a dynamic and essential position focused on creating seamless, memorable events that exceed guest expectations. As an Event Coordinator, you will be at the heart of the event planning process, responsible for conceptualizing, organizing, and executing a variety of events including birthday parties, corporate functions, team-building activities, and social gatherings. This position requires exceptional organizational skills, strong communication abilities, and a proactive approach to managing event logistics. You will serve as the primary liaison between guests and internal teams such as food and beverage, gaming, and operations to ensure every event runs smoothly from start to finish.

In this role, you will develop detailed event proposals, manage contracts and timelines, and oversee budgeting processes, ensuring that all financial aspects are handled with accuracy and efficiency. Your ability to handle multiple tasks simultaneously, anticipate potential challenges, and resolve issues promptly will be critical to maintaining a high level of guest satisfaction. You will also be responsible for supervising event setup and teardown, making sure that event spaces are optimally arranged and all necessary resources are in place. By maintaining meticulous records of events, guest interactions, and financial transactions, you will support the continuous improvement of the event planning process.

Staying updated on Dave & Buster’s latest offerings, promotions, and event packages will allow you to recommend tailored experiences to clients, fostering strong relationships and encouraging repeat business. As an Event Coordinator, your professionalism and positive attitude will reflect the company’s values and commitment to outstanding service. Additionally, you will contribute to a collaborative work environment by supporting your team members and sharing best practices. This role offers an exciting opportunity to be part of a vibrant organization where your efforts directly impact guest experiences and the success of each event.

Job Requirements

  • Maintain a friendly and approachable demeanor smiling frequently
  • Be available to work flexible hours including days evenings and or weekends based on event schedules
  • Effectively function in a lively fast-paced environment with potential noise and distractions
  • Communicate clearly and concisely in both written and verbal forms
  • Occasionally lift and carry items weighing up to 20 pounds
  • Move throughout the facility and remain standing for extended periods as needed to oversee events
  • Frequently walk or stand for the majority of your shift particularly during event execution
  • Reach bend stoop and perform light cleaning tasks as necessary to ensure event areas are presentable

Job Qualifications

  • Management reserves the right to add or modify duties at any time

Job Duties

  • As an Event Coordinator at Dave & Buster's, you'll be instrumental in crafting exceptional and seamless event experiences for our guests
  • This role demands a highly organized and communicative individual who can expertly manage all facets of event planning and execution, ensuring each occasion is a resounding success
  • Conceptualize, plan, and execute a variety of events, including birthday celebrations, corporate gatherings, team-building activities, and social events, ensuring they align with guest expectations and Dave & Buster's standards
  • Serve as the primary point of contact for event inquiries and client communication, building strong relationships and ensuring all needs and preferences are understood and addressed
  • Collaborate closely with various internal teams, including food and beverage, gaming, and operations, to coordinate event logistics and ensure smooth execution
  • Develop detailed event proposals, contracts, and timelines, managing budgets effectively and ensuring all financial aspects are handled accurately
  • Oversee event setup and teardown, ensuring the event space is appropriately configured and all necessary resources are in place
  • Proactively address any issues or challenges that may arise during an event, ensuring a swift and satisfactory resolution to maintain a positive guest experience
  • Maintain meticulous records of event details, guest interactions, and financial transactions
  • Stay informed about Dave & Buster's offerings, promotions, and event packages to effectively communicate options to potential clients
  • Actively seek opportunities to enhance the event experience and identify potential for repeat business
  • Uphold a positive and professional demeanor at all times, representing Dave & Buster's in a favorable light
  • Assist other team members and contribute to a collaborative and supportive work environment
  • The physical requirements outlined below are representative of what an Event Coordinator may encounter while performing the essential functions of this job
  • Reasonable accommodations can be provided to enable individuals with disabilities to fulfill these responsibilities
  • Maintain a friendly and approachable demeanor, smiling frequently
  • Be available to work flexible hours, including days, evenings, and/or weekends, based on event schedules
  • Effectively function in a lively, fast-paced environment with potential noise and distractions
  • Communicate clearly and concisely in both written and verbal forms
  • Occasionally lift and carry items weighing up to 20 pounds
  • Move throughout the facility and remain standing for extended periods as needed to oversee events
  • Frequently walk or stand for the majority of your shift, particularly during event execution
  • Reach, bend, stoop, and perform light cleaning tasks as necessary to ensure event areas are presentable
  • This job description is intended to provide a general overview of the responsibilities and expectations for this position

Job Criteria

Experience

Mid Level (3-7 years)


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