Event Coordinator

Michaels is a leading arts and crafts retail chain, known for providing creative products and celebratory experiences to millions of customers across North America. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores throughout 49 states and Canada. As a destination for artistic expression and creative projects, Michaels offers an extensive assortment of items ranging from art supplies, framing, floral, home décor, and seasonal merchandise. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, enhancing their reputation as the go-to source for craft enthusiasts and creative-minded individuals.

The role of Event Coordinator at Michaels, specifically located in Rockwall, Texas, is centered around planning, coordinating, and facilitating engaging events within the store environment, including children's birthday parties and various craft classes. This position demands a unique blend of creativity, organizational skills, and excellent customer service to ensure every event offers a stress-free, fun, and memorable experience for guests of all ages. The Event Coordinator is responsible for executing events seamlessly, from conceptualization to cleanup, while fostering an inviting atmosphere that encourages participation and creativity.

In addition to event planning, this role requires direct interaction with customers to assist with shopping needs, product location, and providing personalized recommendations. Ensuring a positive customer experience extends to managing fast and friendly checkout processes and supporting various operational tasks including merchandise recovery, truck unloading, stocking, and planogram maintenance.

This position represents a dynamic in-store experience where one must adapt to handle multiple events simultaneously, address client feedback proactively, and maintain a clean and safe environment consistent with company standards. The Event Coordinator must communicate effectively with clients and store staff to ensure all logistical aspects are aligned and customer satisfaction is achieved. This also includes administrative duties like handling emails, phone calls, and paperwork related to event coordination.

The role fits within a retail environment that values teamwork, respect, and inclusivity, aligning with Michaels’ mission to fuel the joy of creativity and celebration. The position is physically active, requiring the ability to stand for long periods, lift merchandise, and operate ladders. The work hours may include evenings, weekends, and early mornings, reflecting the needs of a customer-facing retail operation.

Michaels prioritizes employee wellbeing, offering robust benefits including health insurance (medical, dental, and vision), paid time off, tuition assistance, and generous employee discounts. They emphasize an inclusive culture with equal opportunity employment and reasonable accommodations for individuals with disabilities. This role is ideal for individuals energized by creative events, customer engagement, and retail operations, looking to make a meaningful impact within a vibrant and supportive company.