Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $10.25 - $18.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Awesome culture that's inclusive, rewarding and FUN!
50% off food, beverages, activities and unlimited game play!
Tuition Reimbursement Program (yes please!) We help others grow!
Our rewards and recognition program rock!
Salary Compensation is from $10.25 - $18 per hour

Job Description

Dave & Buster's is a leading entertainment and dining establishment known for combining a lively atmosphere with great food, drinks, and a wide selection of arcade games. As a restaurant and entertainment venue, it attracts a diverse clientele, including families, groups of friends, and corporate clients seeking fun and memorable experiences. Founded with the goal to provide an energetic social setting for people to gather and celebrate special moments, Dave & Buster's has grown to become a prominent name in the entertainment and dining industry. With multiple locations across the country and a commitment to quality and customer satisfaction, the company prides itself on delivering exceptional service and creating unforgettable events for all guests.

The role of Event Coordinator at Dave & Buster's is vital to maintaining the high standards expected by guests and ensuring smooth, memorable event experiences. This position requires a highly organized, detail-oriented individual who excels in communication and multitasking. The Event Coordinator is responsible for planning, organizing, and executing a variety of events including birthday celebrations, corporate gatherings, team-building activities, and social events tailored to meet guest expectations and company standards. Working closely with multiple internal departments such as food and beverage, gaming, and operations, the coordinator ensures that every event runs seamlessly from conception to completion.

In addition to managing logistics, the coordinator serves as the primary contact for clients, fostering strong relationships through clear and professional communication. This includes preparing detailed event proposals, contracts, and timelines while managing budgets effectively to ensure financial accuracy. The role also involves overseeing event setup and teardown, resolving any issues that arise, maintaining meticulous records of event details and financial transactions, and staying informed about current offerings and promotions to provide clients with up-to-date information.

Beyond these core responsibilities, the position demands a proactive approach to enhancing the event experience and identifying opportunities for repeat business. The Event Coordinator represents Dave & Buster's with a positive, professional demeanor and contributes to a collaborative team environment. Given the dynamic nature of the venue, the coordinator must also be physically capable of performing tasks such as lifting, standing for extended periods, and navigating a lively, fast-paced environment. This full-time position offers the opportunity to work in a vibrant atmosphere where no two days are the same, making it an exciting role for someone passionate about event planning and customer service.

Job Requirements

  • Maintain a friendly and approachable demeanor
  • Be available to work flexible hours including days, evenings, and weekends
  • Effectively function in a lively, fast-paced environment with potential noise and distractions
  • Communicate clearly and concisely in written and verbal forms
  • Occasionally lift and carry items up to 20 pounds
  • Move throughout the facility and stand for extended periods
  • Frequently walk or stand during event execution
  • Reach, bend, stoop, and perform light cleaning tasks as necessary

Job Duties

  • At Main Event, our Event Coordinators help our Guests plan memorable birthday and event experiences, by creating a vision of FUN!
  • As an Event Coordinator, you will partner with our Guests to create a tailored and memorable experience based on their needs
  • You're also dedicated to delivering the highest standards in safety and sanitation
  • Upholding our cleanliness and safety standards (We take this seriously!) Welcoming and engaging with all Guests, all while being an ambassador of FUN Understanding all aspects of our event packages, and add-ons Selling, scheduling and coordinating corporate, group, and birthday events (let the FUN begin!)
  • Utilizing systems and programs to input sales revenue, guest information, and create follow up tasks related to the business Partnering with the Sales Manager to exceed budgeted birthday, group and event sales targets, and achieve quarterly sales plans Prospecting and cold calling to develop ongoing relationships for new and repeat business Supporting local store marketing initiatives to drive walk-in and event sales Attending and engaging in weekly sales meetings to share strategic ideas that support the business Performing opening, mid-day or closing duties

Job Criteria

Experience

Mid Level (3-7 years)


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