Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Job Description
Dave & Buster's is a leading entertainment and dining establishment known for combining great food, drinks, and interactive gaming experiences in a vibrant and welcoming atmosphere. Founded in 1982, Dave & Buster's has grown to become a nationally recognized brand with numerous locations across the United States, attracting diverse audiences looking for a unique venue to socialize, celebrate, and unwind. The company places a strong emphasis on creating memorable moments through its innovative gaming options, extensive menu selections, and dedicated event services. As a cornerstone of fun and entertainment, Dave & Buster's prides itself on delivering exceptional guest experiences through thoughtful customer service, engaging environments, and dynamic event offerings.
The Event Coordinator role at Dave & Buster's is central to maintaining this standard of excellence. This position requires a highly organized, communicative, and detail-oriented individual who can manage all aspects of event planning and execution with professionalism and creativity. The Event Coordinator will be responsible for designing and overseeing a wide range of events, from birthday parties and corporate gatherings to team-building activities and social functions. This role involves collaborating closely with multiple internal teams including food and beverage, gaming, and operations to ensure that each event runs smoothly and meets or exceeds client expectations.
In this role, the Event Coordinator acts as the primary liaison between clients and Dave & Buster's, building strong relationships and understanding the unique needs of each event. Responsibilities include developing detailed event proposals, managing contracts and timelines, overseeing budget allocations, and ensuring that event setups and teardowns are executed efficiently. The coordinator is also tasked with proactively addressing any challenges during events to maintain a positive guest experience.
Beyond logistical expertise, this role demands a proactive attitude toward enhancing the event experience and identifying opportunities for repeat business. This includes keeping up to date with current promotions, event packages, and new offerings at Dave & Buster's to provide informed recommendations to clients. The Event Coordinator must uphold a positive and professional demeanor that reflects the brand’s values at all times and foster a collaborative work environment by supporting fellow team members.
The position requires flexibility in work hours, including availability during days, evenings, and weekends to align with event schedules. Physical demands include the ability to stand for extended periods, move freely around the facility, and occasionally lift items up to 20 pounds. Excellent communication skills, both written and verbal, are essential for success. Overall, the Event Coordinator at Dave & Buster's plays a crucial role in delivering unforgettable and seamless event experiences that contribute to the company’s reputation as a premier entertainment destination.
The Event Coordinator role at Dave & Buster's is central to maintaining this standard of excellence. This position requires a highly organized, communicative, and detail-oriented individual who can manage all aspects of event planning and execution with professionalism and creativity. The Event Coordinator will be responsible for designing and overseeing a wide range of events, from birthday parties and corporate gatherings to team-building activities and social functions. This role involves collaborating closely with multiple internal teams including food and beverage, gaming, and operations to ensure that each event runs smoothly and meets or exceeds client expectations.
In this role, the Event Coordinator acts as the primary liaison between clients and Dave & Buster's, building strong relationships and understanding the unique needs of each event. Responsibilities include developing detailed event proposals, managing contracts and timelines, overseeing budget allocations, and ensuring that event setups and teardowns are executed efficiently. The coordinator is also tasked with proactively addressing any challenges during events to maintain a positive guest experience.
Beyond logistical expertise, this role demands a proactive attitude toward enhancing the event experience and identifying opportunities for repeat business. This includes keeping up to date with current promotions, event packages, and new offerings at Dave & Buster's to provide informed recommendations to clients. The Event Coordinator must uphold a positive and professional demeanor that reflects the brand’s values at all times and foster a collaborative work environment by supporting fellow team members.
The position requires flexibility in work hours, including availability during days, evenings, and weekends to align with event schedules. Physical demands include the ability to stand for extended periods, move freely around the facility, and occasionally lift items up to 20 pounds. Excellent communication skills, both written and verbal, are essential for success. Overall, the Event Coordinator at Dave & Buster's plays a crucial role in delivering unforgettable and seamless event experiences that contribute to the company’s reputation as a premier entertainment destination.
Job Requirements
- Ability to maintain a friendly and approachable demeanor smiling frequently
- Availability to work flexible hours including days evenings and weekends based on event schedules
- Ability to function effectively in a lively fast-paced environment with potential noise and distractions
- Clear and concise communication skills in both written and verbal forms
- Ability to occasionally lift and carry items weighing up to 20 pounds
- Ability to move throughout the facility and remain standing for extended periods as needed to oversee events
- Ability to frequently walk or stand for the majority of shift particularly during event execution
- Ability to reach bend stoop and perform light cleaning tasks as necessary to ensure event areas are presentable
Job Qualifications
- Management reserves the right to add or modify duties at any time
Job Duties
- As an Event Coordinator at Dave & Buster's, you'll be instrumental in crafting exceptional and seamless event experiences for our guests
- This role demands a highly organized and communicative individual who can expertly manage all facets of event planning and execution, ensuring each occasion is a resounding success
- Conceptualize, plan, and execute a variety of events, including birthday celebrations, corporate gatherings, team-building activities, and social events, ensuring they align with guest expectations and Dave & Buster's standards
- Serve as the primary point of contact for event inquiries and client communication, building strong relationships and ensuring all needs and preferences are understood and addressed
- Collaborate closely with various internal teams, including food and beverage, gaming, and operations, to coordinate event logistics and ensure smooth execution
- Develop detailed event proposals, contracts, and timelines, managing budgets effectively and ensuring all financial aspects are handled accurately
- Oversee event setup and teardown, ensuring the event space is appropriately configured and all necessary resources are in place
- Proactively address any issues or challenges that may arise during an event, ensuring a swift and satisfactory resolution to maintain a positive guest experience
- Maintain meticulous records of event details, guest interactions, and financial transactions
- Stay informed about Dave & Buster's offerings, promotions, and event packages to effectively communicate options to potential clients
- Actively seek opportunities to enhance the event experience and identify potential for repeat business
- Uphold a positive and professional demeanor at all times, representing Dave & Buster's in a favorable light
- Assist other team members and contribute to a collaborative and supportive work environment
- The physical requirements outlined below are representative of what an Event Coordinator may encounter while performing the essential functions of this job
- Reasonable accommodations can be provided to enable individuals with disabilities to fulfill these responsibilities
- Maintain a friendly and approachable demeanor, smiling frequently
- Be available to work flexible hours, including days, evenings, and/or weekends, based on event schedules
- Effectively function in a lively, fast-paced environment with potential noise and distractions
- Communicate clearly and concisely in both written and verbal forms
- Occasionally lift and carry items weighing up to 20 pounds
- Move throughout the facility and remain standing for extended periods as needed to oversee events
- Frequently walk or stand for the majority of your shift, particularly during event execution
- Reach, bend, stoop, and perform light cleaning tasks as necessary to ensure event areas are presentable
- This job description is intended to provide a general overview of the responsibilities and expectations for this position
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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