Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Job Description
Dave & Buster's is a renowned entertainment and dining establishment that combines the excitement of a video arcade with a full-service restaurant, creating a unique experience for guests of all ages. Founded with the mission to bring unforgettable moments to life, Dave & Buster's has grown into a popular destination known for its dynamic atmosphere, wide selection of games, delicious food and drinks, and vibrant social setting. The company employs a diverse team committed to delivering exceptional customer experiences through outstanding service and innovative event offerings.
As an Event Coordinator at Dave & Buster's, you will play a crucial role in the success of a variety of guest events, ranging from intimate birthday celebrations to large corporate gatherings. This full-time position requires a highly organized and customer-focused individual who excels at managing all phases of event planning, from initial concept to flawless execution. You will serve as the main liaison between clients and internal teams, ensuring communication flows seamlessly and all client expectations are met or exceeded. Your responsibilities will include designing creative event proposals, negotiating contracts, coordinating logistics with departments such as food and beverage, gaming, and operations, and supervising setup and teardown details.
The Event Coordinator must be adaptable and proactive, ready to problem-solve on the spot to maintain a positive and memorable experience for every guest. As Dave & Buster's continually innovates with new promotions and event packages, you will have the opportunity to stay informed and contribute ideas that enhance the overall event portfolio and encourage repeat business. A friendly and professional demeanor is essential as you represent the brand and foster lasting client relationships. Flexibility is also a key aspect of this role, as event schedules often require working various shifts, including nights and weekends.
This position provides a dynamic environment where no two days are the same and where your organizational skills, creativity, and interpersonal talents will directly impact guest satisfaction and business growth. Working at Dave & Buster's offers the chance to be part of a vibrant team dedicated to creating fun, engaging, and memorable social experiences for guests. The Event Coordinator role is ideal for someone passionate about event planning and guest service, eager to thrive in a fast-paced, exciting entertainment setting.
As an Event Coordinator at Dave & Buster's, you will play a crucial role in the success of a variety of guest events, ranging from intimate birthday celebrations to large corporate gatherings. This full-time position requires a highly organized and customer-focused individual who excels at managing all phases of event planning, from initial concept to flawless execution. You will serve as the main liaison between clients and internal teams, ensuring communication flows seamlessly and all client expectations are met or exceeded. Your responsibilities will include designing creative event proposals, negotiating contracts, coordinating logistics with departments such as food and beverage, gaming, and operations, and supervising setup and teardown details.
The Event Coordinator must be adaptable and proactive, ready to problem-solve on the spot to maintain a positive and memorable experience for every guest. As Dave & Buster's continually innovates with new promotions and event packages, you will have the opportunity to stay informed and contribute ideas that enhance the overall event portfolio and encourage repeat business. A friendly and professional demeanor is essential as you represent the brand and foster lasting client relationships. Flexibility is also a key aspect of this role, as event schedules often require working various shifts, including nights and weekends.
This position provides a dynamic environment where no two days are the same and where your organizational skills, creativity, and interpersonal talents will directly impact guest satisfaction and business growth. Working at Dave & Buster's offers the chance to be part of a vibrant team dedicated to creating fun, engaging, and memorable social experiences for guests. The Event Coordinator role is ideal for someone passionate about event planning and guest service, eager to thrive in a fast-paced, exciting entertainment setting.
Job Requirements
- maintain a friendly and approachable demeanor
- be available to work flexible hours including days, evenings, and weekends
- function effectively in a lively, fast-paced environment with potential noise and distractions
- communicate clearly in written and verbal forms
- occasionally lift and carry items weighing up to 20 pounds
- move throughout the facility and remain standing for extended periods
- frequently walk or stand during shifts
- reach, bend, stoop, and perform light cleaning tasks as necessary
Job Qualifications
- Management reserves the right to add or modify duties at any time
Job Duties
- As an Event Coordinator at Dave & Buster's, you'll be instrumental in crafting exceptional and seamless event experiences for our guests
- This role demands a highly organized and communicative individual who can expertly manage all facets of event planning and execution, ensuring each occasion is a resounding success
- Conceptualize, plan, and execute a variety of events, including birthday celebrations, corporate gatherings, team-building activities, and social events, ensuring they align with guest expectations and Dave & Buster's standards
- Serve as the primary point of contact for event inquiries and client communication, building strong relationships and ensuring all needs and preferences are understood and addressed
- Collaborate closely with various internal teams, including food and beverage, gaming, and operations, to coordinate event logistics and ensure smooth execution
- Develop detailed event proposals, contracts, and timelines, managing budgets effectively and ensuring all financial aspects are handled accurately
- Oversee event setup and teardown, ensuring the event space is appropriately configured and all necessary resources are in place
- Proactively address any issues or challenges that may arise during an event, ensuring a swift and satisfactory resolution to maintain a positive guest experience
- Maintain meticulous records of event details, guest interactions, and financial transactions
- Stay informed about Dave & Buster's offerings, promotions, and event packages to effectively communicate options to potential clients
- Actively seek opportunities to enhance the event experience and identify potential for repeat business
- Uphold a positive and professional demeanor at all times, representing Dave & Buster's in a favorable light
- Assist other team members and contribute to a collaborative and supportive work environment
- The physical requirements outlined below are representative of what an Event Coordinator may encounter while performing the essential functions of this job
- Reasonable accommodations can be provided to enable individuals with disabilities to fulfill these responsibilities
- Maintain a friendly and approachable demeanor, smiling frequently
- Be available to work flexible hours, including days, evenings, and/or weekends, based on event schedules
- Effectively function in a lively, fast-paced environment with potential noise and distractions
- Communicate clearly and concisely in both written and verbal forms
- Occasionally lift and carry items weighing up to 20 pounds
- Move throughout the facility and remain standing for extended periods as needed to oversee events
- Frequently walk or stand for the majority of your shift, particularly during event execution
- Reach, bend, stoop, and perform light cleaning tasks as necessary to ensure event areas are presentable
- This job description is intended to provide a general overview of the responsibilities and expectations for this position
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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