Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Job Description
Dave & Buster's is a well-known entertainment and dining venue that combines a high-energy atmosphere with a wide array of games, food, and beverage options. Renowned for being a dynamic destination for social and corporate events, Dave & Buster's offers a unique blend of fun, food, and entertainment designed to cater to guests of all ages. With locations across the United States and Canada, the company continuously strives to provide outstanding experiences through diverse offerings including video games, sports viewing, and a full-service restaurant and bar. As a vibrant hospitality business, Dave & Buster's places great emphasis on guest satisfaction, seamless event execution, and fostering memorable moments for everyone who walks through their doors.
As an Event Coordinator at Dave & Buster's, you will play a pivotal role in delivering exceptional and seamless event experiences that exceed guest expectations. This position involves the comprehensive management of events ranging from birthday parties and corporate gatherings to team-building activities and social celebrations. The ideal candidate will be highly organized, detail-oriented, and possess excellent communication skills to coordinate multiple facets of event planning and execution with precision and professionalism. This role requires collaboration with various departments such as food and beverage, gaming, and operations, ensuring all event logistics are meticulously handled.
Your responsibilities will include conceptualizing, planning, and executing customized events tailored to the desires of clients while upholding Dave & Buster's standards. Interaction with clients to build meaningful relationships and clearly understand their event needs will be crucial to your success. You will develop detailed proposals, contracts, and timelines and manage budgets to ensure financial accuracy for each event. The role also demands on-site event supervision including setup, teardown, and troubleshooting to guarantee smooth flow and immediate resolution of any arising concerns.
The Event Coordinator will maintain accurate records of guest interactions, event specifics, and financial transactions while staying informed of the latest event packages and promotional offerings. This knowledge empowers you to effectively present options that maximize guest satisfaction and cultivate repeat business opportunities. Additionally, you will be expected to uphold a positive and professional demeanor, contribute collaboratively within your team, and embody the brand values of Dave & Buster's at all times.
The role is designed for individuals who thrive in fast-paced, lively environments and can adapt to flexible scheduling including evening and weekend hours based on event requirements. Physical ability to remain on your feet for extended periods, moderately lift items, and perform light cleaning to maintain the quality and presentation of event spaces is essential. Dave & Buster's commitment to equal employment opportunity and inclusivity ensures a respectful and supportive work environment for all team members. This opportunity offers a rewarding career path for those passionate about delivering outstanding guest experiences and making every event a memorable occasion.
As an Event Coordinator at Dave & Buster's, you will play a pivotal role in delivering exceptional and seamless event experiences that exceed guest expectations. This position involves the comprehensive management of events ranging from birthday parties and corporate gatherings to team-building activities and social celebrations. The ideal candidate will be highly organized, detail-oriented, and possess excellent communication skills to coordinate multiple facets of event planning and execution with precision and professionalism. This role requires collaboration with various departments such as food and beverage, gaming, and operations, ensuring all event logistics are meticulously handled.
Your responsibilities will include conceptualizing, planning, and executing customized events tailored to the desires of clients while upholding Dave & Buster's standards. Interaction with clients to build meaningful relationships and clearly understand their event needs will be crucial to your success. You will develop detailed proposals, contracts, and timelines and manage budgets to ensure financial accuracy for each event. The role also demands on-site event supervision including setup, teardown, and troubleshooting to guarantee smooth flow and immediate resolution of any arising concerns.
The Event Coordinator will maintain accurate records of guest interactions, event specifics, and financial transactions while staying informed of the latest event packages and promotional offerings. This knowledge empowers you to effectively present options that maximize guest satisfaction and cultivate repeat business opportunities. Additionally, you will be expected to uphold a positive and professional demeanor, contribute collaboratively within your team, and embody the brand values of Dave & Buster's at all times.
The role is designed for individuals who thrive in fast-paced, lively environments and can adapt to flexible scheduling including evening and weekend hours based on event requirements. Physical ability to remain on your feet for extended periods, moderately lift items, and perform light cleaning to maintain the quality and presentation of event spaces is essential. Dave & Buster's commitment to equal employment opportunity and inclusivity ensures a respectful and supportive work environment for all team members. This opportunity offers a rewarding career path for those passionate about delivering outstanding guest experiences and making every event a memorable occasion.
Job Requirements
- Maintain a friendly and approachable demeanor
- Be available to work flexible hours including days, evenings, and weekends
- Effectively function in a lively, fast-paced environment with noise and distractions
- Communicate clearly in written and verbal forms
- Occasionally lift and carry items up to 20 pounds
- Move throughout the facility and stand for extended periods
- Frequently walk or stand during shifts
- Reach, bend, stoop, and perform light cleaning tasks as needed
Job Qualifications
- Management reserves the right to add or modify duties at any time
Job Duties
- As an Event Coordinator at Dave & Buster's, you'll be instrumental in crafting exceptional and seamless event experiences for our guests
- This role demands a highly organized and communicative individual who can expertly manage all facets of event planning and execution, ensuring each occasion is a resounding success
- Conceptualize, plan, and execute a variety of events, including birthday celebrations, corporate gatherings, team-building activities, and social events, ensuring they align with guest expectations and Dave & Buster's standards
- Serve as the primary point of contact for event inquiries and client communication, building strong relationships and ensuring all needs and preferences are understood and addressed
- Collaborate closely with various internal teams, including food and beverage, gaming, and operations, to coordinate event logistics and ensure smooth execution
- Develop detailed event proposals, contracts, and timelines, managing budgets effectively and ensuring all financial aspects are handled accurately
- Oversee event setup and teardown, ensuring the event space is appropriately configured and all necessary resources are in place
- Proactively address any issues or challenges that may arise during an event, ensuring a swift and satisfactory resolution to maintain a positive guest experience
- Maintain meticulous records of event details, guest interactions, and financial transactions
- Stay informed about Dave & Buster's offerings, promotions, and event packages to effectively communicate options to potential clients
- Actively seek opportunities to enhance the event experience and identify potential for repeat business
- Uphold a positive and professional demeanor at all times, representing Dave & Buster's in a favorable light
- Assist other team members and contribute to a collaborative and supportive work environment
- The physical requirements outlined below are representative of what an Event Coordinator may encounter while performing the essential functions of this job
- Reasonable accommodations can be provided to enable individuals with disabilities to fulfill these responsibilities
- Maintain a friendly and approachable demeanor, smiling frequently
- Be available to work flexible hours, including days, evenings, and/or weekends, based on event schedules
- Effectively function in a lively, fast-paced environment with potential noise and distractions
- Communicate clearly and concisely in both written and verbal forms
- Occasionally lift and carry items weighing up to 20 pounds
- Move throughout the facility and remain standing for extended periods as needed to oversee events
- Frequently walk or stand for the majority of your shift, particularly during event execution
- Reach, bend, stoop, and perform light cleaning tasks as necessary to ensure event areas are presentable
- This job description is intended to provide a general overview of the responsibilities and expectations for this position
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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