Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Job Description
Dave & Buster's is a dynamic entertainment and dining establishment known for combining a full-service restaurant offering with a vibrant arcade atmosphere. Founded in 1982, Dave & Buster's has grown into a leading destination for guests seeking a unique blend of food, fun, and social engagement. The company operates numerous locations across the United States and Canada, attracting a diverse clientele ranging from families to corporate groups. Known for its energetic ambiance, wide selection of games, and innovative food and beverage menus, Dave & Buster's prides itself on delivering memorable experiences that bring people together for celebration, relaxation, and entertainment.
As an Event Coordinator at Dave & Buster's, you will play a critical role in creating and delivering exceptional event experiences tailored to the needs of various groups. This full-time role calls for a highly organized and communicative professional who can meticulously plan, coordinate, and execute a diverse array of events, including birthday parties, corporate gatherings, team-building activities, and social celebrations. Your main responsibility will be to serve as the primary liaison between clients and the venue, ensuring that all event details align perfectly with guest expectations and the company's high standards. Through collaborative work with internal teams—such as food and beverage, gaming, and operations—you will facilitate seamless event logistics and superior guest satisfaction.
This position requires strong project management skills, attention to detail, and an ability to multitask in a fast-paced and lively environment. You will develop comprehensive event proposals, manage contracts, oversee timelines, and maintain budgets to ensure financial accuracy. During the event, your presence will be essential in supervising setup and teardown activities, coordinating resources, and resolving any challenges promptly to maintain a positive atmosphere. Meticulous record-keeping of guest interactions and financial transactions will also be part of your responsibilities.
Staying knowledgeable about Dave & Buster's current offerings, promotions, and event packages will enable you to effectively communicate available options to potential clients, increasing opportunities for repeat business and enhancing overall customer satisfaction. You will also be expected to contribute positively to the workplace by upholding a professional demeanor at all times and supporting your coworkers. This role offers the chance to develop a strong skill set in event management while working in a supportive, energetic environment dedicated to creating memorable experiences for guests.
As an Event Coordinator at Dave & Buster's, you will play a critical role in creating and delivering exceptional event experiences tailored to the needs of various groups. This full-time role calls for a highly organized and communicative professional who can meticulously plan, coordinate, and execute a diverse array of events, including birthday parties, corporate gatherings, team-building activities, and social celebrations. Your main responsibility will be to serve as the primary liaison between clients and the venue, ensuring that all event details align perfectly with guest expectations and the company's high standards. Through collaborative work with internal teams—such as food and beverage, gaming, and operations—you will facilitate seamless event logistics and superior guest satisfaction.
This position requires strong project management skills, attention to detail, and an ability to multitask in a fast-paced and lively environment. You will develop comprehensive event proposals, manage contracts, oversee timelines, and maintain budgets to ensure financial accuracy. During the event, your presence will be essential in supervising setup and teardown activities, coordinating resources, and resolving any challenges promptly to maintain a positive atmosphere. Meticulous record-keeping of guest interactions and financial transactions will also be part of your responsibilities.
Staying knowledgeable about Dave & Buster's current offerings, promotions, and event packages will enable you to effectively communicate available options to potential clients, increasing opportunities for repeat business and enhancing overall customer satisfaction. You will also be expected to contribute positively to the workplace by upholding a professional demeanor at all times and supporting your coworkers. This role offers the chance to develop a strong skill set in event management while working in a supportive, energetic environment dedicated to creating memorable experiences for guests.
Job Requirements
- Maintain a friendly and approachable demeanor, smiling frequently
- be available to work flexible hours including days, evenings, and or weekends based on event schedules
- effectively function in a lively, fast-paced environment with potential noise and distractions
- communicate clearly and concisely in both written and verbal forms
- occasionally lift and carry items weighing up to 20 pounds
- move throughout the facility and remain standing for extended periods as needed to oversee events
- frequently walk or stand for the majority of the shift particularly during event execution
- reach, bend, stoop, and perform light cleaning tasks as necessary to ensure event areas are presentable
Job Qualifications
- Management reserves the right to add or modify duties at any time
Job Duties
- As an Event Coordinator at Dave & Buster's, you'll be instrumental in crafting exceptional and seamless event experiences for our guests
- This role demands a highly organized and communicative individual who can expertly manage all facets of event planning and execution, ensuring each occasion is a resounding success
- Conceptualize, plan, and execute a variety of events, including birthday celebrations, corporate gatherings, team-building activities, and social events, ensuring they align with guest expectations and Dave & Buster's standards
- Serve as the primary point of contact for event inquiries and client communication, building strong relationships and ensuring all needs and preferences are understood and addressed
- Collaborate closely with various internal teams, including food and beverage, gaming, and operations, to coordinate event logistics and ensure smooth execution
- Develop detailed event proposals, contracts, and timelines, managing budgets effectively and ensuring all financial aspects are handled accurately
- Oversee event setup and teardown, ensuring the event space is appropriately configured and all necessary resources are in place
- Proactively address any issues or challenges that may arise during an event, ensuring a swift and satisfactory resolution to maintain a positive guest experience
- Maintain meticulous records of event details, guest interactions, and financial transactions
- Stay informed about Dave & Buster's offerings, promotions, and event packages to effectively communicate options to potential clients
- Actively seek opportunities to enhance the event experience and identify potential for repeat business
- Uphold a positive and professional demeanor at all times, representing Dave & Buster's in a favorable light
- Assist other team members and contribute to a collaborative and supportive work environment
- The physical requirements outlined below are representative of what an Event Coordinator may encounter while performing the essential functions of this job
- Reasonable accommodations can be provided to enable individuals with disabilities to fulfill these responsibilities
- Maintain a friendly and approachable demeanor, smiling frequently
- Be available to work flexible hours, including days, evenings, and/or weekends, based on event schedules
- Effectively function in a lively, fast-paced environment with potential noise and distractions
- Communicate clearly and concisely in both written and verbal forms
- Occasionally lift and carry items weighing up to 20 pounds
- Move throughout the facility and remain standing for extended periods as needed to oversee events
- Frequently walk or stand for the majority of your shift, particularly during event execution
- Reach, bend, stoop, and perform light cleaning tasks as necessary to ensure event areas are presentable
- This job description is intended to provide a general overview of the responsibilities and expectations for this position
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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