Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Job Description
Dave & Buster's is a popular entertainment venue and restaurant chain known for providing a unique blend of dining, arcade games, and event experiences. Founded in 1982, Dave & Buster's has grown into a national brand with locations across the United States, recognized for its vibrant atmosphere, diverse menu, and top-quality entertainment offerings. The company is dedicated to creating memorable experiences for guests of all ages, whether they are celebrating special occasions, enjoying corporate gatherings, or simply looking for a fun outing with friends and family.
As an Event Coordinator at Dave & Buster's, you will play a vital role in orchestrating unforgettable events that meet and exceed guests' expectations. Your responsibilities will include planning and executing a variety of events such as birthday parties, corporate meetings, team-building activities, and other social functions. This position requires a highly organized individual who excels in communication and collaboration, working closely with internal teams including food and beverage, gaming, and operations to ensure every event runs smoothly from start to finish.
You will be the primary point of contact for clients, handling inquiries, building strong relationships, and ensuring all details are perfectly aligned with client desires and company standards. The role involves creating detailed event proposals, managing contracts and budgets, coordinating timelines, and overseeing setup and teardown processes. Your attention to detail and problem-solving skills will be essential for swiftly resolving any issues that may arise during events, maintaining an excellent guest experience throughout.
This full-time position demands flexibility, including availability to work evenings, weekends, and holidays as required by event schedules. In this energetic and sometimes fast-paced environment, your ability to remain calm, proactive, and customer-focused will be critical. Dave & Buster's values a collaborative work atmosphere where teamwork is encouraged, and you will be expected to support your colleagues as needed to contribute to overall success.
Beyond logistics, you'll stay informed about the company’s latest offerings, promotions, and event packages, effectively communicating options to potential clients to maximize event potential and foster opportunities for repeat business. Representing Dave & Buster's in a positive and professional manner is integral to the role, ensuring that guests associate every event with excellence and a fun, welcoming environment. This role is ideal for someone passionate about event planning, hospitality, and entertainment who thrives on creating meaningful moments for diverse groups of people.
As an Event Coordinator at Dave & Buster's, you will play a vital role in orchestrating unforgettable events that meet and exceed guests' expectations. Your responsibilities will include planning and executing a variety of events such as birthday parties, corporate meetings, team-building activities, and other social functions. This position requires a highly organized individual who excels in communication and collaboration, working closely with internal teams including food and beverage, gaming, and operations to ensure every event runs smoothly from start to finish.
You will be the primary point of contact for clients, handling inquiries, building strong relationships, and ensuring all details are perfectly aligned with client desires and company standards. The role involves creating detailed event proposals, managing contracts and budgets, coordinating timelines, and overseeing setup and teardown processes. Your attention to detail and problem-solving skills will be essential for swiftly resolving any issues that may arise during events, maintaining an excellent guest experience throughout.
This full-time position demands flexibility, including availability to work evenings, weekends, and holidays as required by event schedules. In this energetic and sometimes fast-paced environment, your ability to remain calm, proactive, and customer-focused will be critical. Dave & Buster's values a collaborative work atmosphere where teamwork is encouraged, and you will be expected to support your colleagues as needed to contribute to overall success.
Beyond logistics, you'll stay informed about the company’s latest offerings, promotions, and event packages, effectively communicating options to potential clients to maximize event potential and foster opportunities for repeat business. Representing Dave & Buster's in a positive and professional manner is integral to the role, ensuring that guests associate every event with excellence and a fun, welcoming environment. This role is ideal for someone passionate about event planning, hospitality, and entertainment who thrives on creating meaningful moments for diverse groups of people.
Job Requirements
- Maintain a friendly and approachable demeanor
- Be available to work flexible hours including days, evenings, and weekends
- Effectively function in lively, fast-paced environments with noise and distractions
- Communicate clearly in both written and verbal forms
- Occasionally lift and carry items weighing up to 20 pounds
- Move throughout the facility and remain standing for extended periods
- Frequently walk or stand during shift
- Reach, bend, stoop, and perform light cleaning tasks as necessary
Job Qualifications
- Management reserves the right to add or modify duties at any time
Job Duties
- As an Event Coordinator at Dave & Buster's, you'll be instrumental in crafting exceptional and seamless event experiences for our guests
- This role demands a highly organized and communicative individual who can expertly manage all facets of event planning and execution, ensuring each occasion is a resounding success
- Conceptualize, plan, and execute a variety of events, including birthday celebrations, corporate gatherings, team-building activities, and social events, ensuring they align with guest expectations and Dave & Buster's standards
- Serve as the primary point of contact for event inquiries and client communication, building strong relationships and ensuring all needs and preferences are understood and addressed
- Collaborate closely with various internal teams, including food and beverage, gaming, and operations, to coordinate event logistics and ensure smooth execution
- Develop detailed event proposals, contracts, and timelines, managing budgets effectively and ensuring all financial aspects are handled accurately
- Oversee event setup and teardown, ensuring the event space is appropriately configured and all necessary resources are in place
- Proactively address any issues or challenges that may arise during an event, ensuring a swift and satisfactory resolution to maintain a positive guest experience
- Maintain meticulous records of event details, guest interactions, and financial transactions
- Stay informed about Dave & Buster's offerings, promotions, and event packages to effectively communicate options to potential clients
- Actively seek opportunities to enhance the event experience and identify potential for repeat business
- Uphold a positive and professional demeanor at all times, representing Dave & Buster's in a favorable light
- Assist other team members and contribute to a collaborative and supportive work environment
- The physical requirements outlined below are representative of what an Event Coordinator may encounter while performing the essential functions of this job
- Reasonable accommodations can be provided to enable individuals with disabilities to fulfill these responsibilities
- Maintain a friendly and approachable demeanor, smiling frequently
- Be available to work flexible hours, including days, evenings, and/or weekends, based on event schedules
- Effectively function in a lively, fast-paced environment with potential noise and distractions
- Communicate clearly and concisely in both written and verbal forms
- Occasionally lift and carry items weighing up to 20 pounds
- Move throughout the facility and remain standing for extended periods as needed to oversee events
- Frequently walk or stand for the majority of your shift, particularly during event execution
- Reach, bend, stoop, and perform light cleaning tasks as necessary to ensure event areas are presentable
- This job description is intended to provide a general overview of the responsibilities and expectations for this position
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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