Event Coordinator

Murrieta, CA, USA|Onsite

Job Overview

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

401(k) Plan

flexible schedule

Career development opportunities

Job Description

Dave & Buster's is a leading restaurant and entertainment company renowned for its unique blend of dining, arcade gaming, and event hosting that delivers memorable experiences to guests of all ages. Established as a vibrant venue, Dave & Buster's combines high-quality food and beverages with an extensive selection of interactive games and activities, making it a premier destination for social gatherings, celebrations, and corporate events. With locations nationwide, the company prides itself on providing an energetic atmosphere where guests can enjoy fun and excitement alongside excellent customer service and delicious meals. Dave & Buster's commitment to innovation and guest satisfaction helps it stand out in the restaurant and entertainment industry, making it an attractive employer for professionals looking to advance their careers in hospitality and event planning. The company values teamwork, inclusivity, and diversity, creating a supportive work environment that motivates employees and fosters growth. As an integral part of the hospitality sector, Dave & Buster's continues to expand its footprint and enhance its offerings to meet contemporary customer needs and preferences.

The role of the Event Coordinator at Dave & Buster's is both dynamic and vital to the organization's success. In this position, you will be responsible for designing and managing exceptional event experiences that align with the company’s high standards and fulfill guest expectations. The Event Coordinator acts as the primary liaison between clients and internal teams, ensuring smooth event execution from inception to completion. This involves working closely with departments such as food and beverage, gaming, and operations to coordinate logistics and resources efficiently. A key component of the role is the meticulous planning and organization of events including birthday parties, corporate gatherings, team-building activities, and social occasions. You will develop detailed proposals, manage contracts, and oversee budgets to ensure financial accuracy and profitability. Throughout the event lifecycle, you are expected to maintain comprehensive records and anticipate potential challenges, providing immediate solutions to guarantee a flawless guest experience. This position requires strong communication skills, a friendly and professional attitude, and the ability to operate effectively in a fast-paced, lively environment that can be noisy and bustling. The Event Coordinator should be flexible with working hours, including availability during evenings, weekends, and holidays to meet event schedules. Furthermore, this role offers an opportunity to contribute to a collaborative team culture and support the company’s broader mission to deliver unparalleled entertainment experiences. By joining Dave & Buster's as an Event Coordinator, you become part of an innovative company that values your creativity, organizational skills, and dedication to exceptional service, helping to drive repeat business and enhance customer satisfaction.

Job Requirements

Maintain a friendly and approachable demeanor smiling frequently
Be available to work flexible hours including days evenings and or weekends based on event schedules
Effectively function in a lively fast-paced environment with potential noise and distractions
Communicate clearly and concisely in written and verbal forms
Occasionally lift and carry items weighing up to 20 pounds
Move throughout the facility and remain standing for extended periods as needed to oversee events
Frequently walk or stand for the majority of your shift particularly during event execution
Reach bend stoop and perform light cleaning tasks as necessary to ensure event areas are presentable

Job Qualifications

High school diploma or equivalent
Experience in event coordination or related field preferred
Strong communication and interpersonal skills
Ability to manage budgets and schedules
Proficient in multitasking and organizational skills
Familiarity with the hospitality or entertainment industry is a plus
Customer service orientation
Ability to work flexible hours including evenings weekends and holidays

Job Duties

Conceptualize plan and execute a variety of events including birthday celebrations corporate gatherings team-building activities and social events ensuring alignment with guest expectations and Dave & Buster's standards
Serve as the primary point of contact for event inquiries and client communication building strong relationships and addressing all client needs and preferences
Collaborate closely with internal teams including food and beverage gaming and operations to coordinate event logistics and ensure smooth event execution
Develop detailed event proposals contracts and timelines manage budgets effectively and ensure financial accuracy
Oversee event setup and teardown ensuring the event space is appropriately configured and all necessary resources are in place
Proactively address any issues or challenges during events ensuring swift and satisfactory resolutions to maintain positive guest experiences
Maintain meticulous records of event details guest interactions and financial transactions
Stay informed about company offerings promotions and event packages to effectively communicate options to clients
Actively seek opportunities to enhance the event experience and identify potential for repeat business
Uphold a positive and professional demeanor representing Dave & Buster's favorably
Assist team members and contribute to a collaborative and supportive work environment