Event Coordinator

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities

Job Description

Dave & Buster's is a renowned entertainment and dining establishment that offers a unique combination of a full-service restaurant and an extensive arcade game selection. Known for its vibrant atmosphere, engaging games, and delicious food and drink options, Dave & Buster's attracts a diverse range of guests looking for a fun-filled experience. With locations across the United States, this company prides itself on delivering exceptional guest services and memorable events. Dave & Buster's operates in the hospitality and entertainment industry, blending social dining with interactive gaming for customers of all ages. The company maintains a strong commitment to providing a welcoming environment, supporting its employees, and fostering a culture of inclusivity and teamwork.

As an Event Coordinator at Dave & Buster's, you will play a pivotal role in orchestrating outstanding event experiences that meet and exceed guest expectations. This full-time position requires a highly organized, proactive professional who can manage all aspects of event planning and execution. Your responsibilities will range from conceptualizing and planning events such as birthday parties, corporate gatherings, team-building activities, and social functions, to managing client communications, creating detailed proposals, overseeing event logistics, and ensuring smooth operations throughout the event lifecycle. This role involves working closely with internal teams across food and beverage, gaming, and operations departments to seamlessly integrate each element of the event. You will act as the primary contact for clients, building lasting relationships by understanding their needs and preferences, and delivering tailored solutions.

The successful candidate must be able to handle budget management, contract development, and timeline coordination to ensure efficient resource allocation and maximum satisfaction. On event days, you will oversee setup and teardown, address any arising issues promptly, and maintain detailed records of event details, guest interactions, and financial data. Being knowledgeable about the company's offerings and promotions is essential to better inform prospective clients and promote repeat business. You will also be expected to uphold a professional demeanor and contribute positively to the team environment, supporting colleagues as needed. The role requires flexibility in working hours, including the availability to work evenings, weekends, and holidays depending on event schedules.

This position demands excellent communication skills, strong problem-solving abilities, and the capacity to thrive in a lively, fast-paced setting. Physical stamina is necessary to manage activities such as standing for extended periods, moving about the facility, and occasionally lifting up to 20 pounds. Dave & Buster's is committed to providing reasonable accommodations for individuals with disabilities to ensure they can fulfill the essential functions of this job. By joining Dave & Buster's as an Event Coordinator, you become an integral part of an innovative team that values creativity, customer service excellence, and continuous improvement in delivering top-tier entertainment experiences.

Job Requirements

  • Maintain a friendly and approachable demeanor smiling frequently
  • Be available to work flexible hours including days, evenings, and weekends
  • Function effectively in a lively, fast-paced environment with noise and distractions
  • Communicate clearly in written and verbal forms
  • Occasionally lift and carry items up to 20 pounds
  • Move throughout the facility and stand for extended periods
  • Frequently walk or stand during event execution
  • Reach bend stoop and perform light cleaning tasks as necessary

Job Qualifications

  • Experience in event planning or coordination
  • Strong organizational and communication skills
  • Ability to manage multiple events simultaneously
  • Proficiency in developing event proposals and managing budgets
  • Ability to work collaboratively with diverse internal teams
  • Excellent problem-solving skills
  • Knowledge of hospitality or entertainment industry practices is a plus

Job Duties

  • Conceptualize, plan, and execute a variety of events including birthday celebrations, corporate gatherings, team-building activities, and social events
  • Serve as the primary point of contact for event inquiries and client communication
  • Collaborate with internal teams including food and beverage, gaming, and operations to coordinate event logistics
  • Develop detailed event proposals, contracts, and timelines managing budgets and financial aspects
  • Oversee event setup and teardown ensuring proper configuration and resource availability
  • Address issues or challenges during events to maintain positive guest experiences
  • Maintain meticulous records of event details, guest interactions, and financial transactions

Job Criteria

Experience

Mid Level (3-7 years)


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