Job Overview
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
Dave & Buster's is a premier entertainment destination that combines dining, gaming, and live events all under one roof, providing an unmatched experience for guests of all ages. Founded in 1982, Dave & Buster's has grown into a recognized leader in the entertainment and hospitality industry, known for its vibrant atmosphere, exceptional food and beverage offerings, and a wide selection of interactive arcade games and activities. The company operates numerous locations across the United States and Canada, each designed to ensure guests have a fun and memorable outing. With a commitment to quality service and innovative entertainment, Dave & Buster's creates the perfect setting for personal celebrations, corporate events, and social gatherings alike.
As an Event Coordinator at Dave & Buster's, you'll play a key role in orchestrating flawless event experiences that leave a lasting impression on guests. This role calls for a highly organized and detail-oriented professional who thrives in a dynamic, fast-paced environment. You will be responsible for managing every aspect of event planning and execution, from initial client consultations to the day-of coordination, ensuring that events run smoothly and meet the high standards set by Dave & Buster's. Your work will directly impact the satisfaction of guests and the reputation of the company as a go-to venue for celebrations and corporate functions.
This full-time position requires excellent communication and interpersonal skills, as you will be the primary liaison between clients and internal teams. Building strong client relationships, understanding their unique event needs, and providing tailored solutions will be central to your success. You will collaborate closely with food and beverage, gaming, and operations teams to coordinate logistics, manage budgets, draft contracts, and handle all necessary preparations. Your proactive problem-solving and attention to detail will ensure that potential challenges are addressed promptly and effectively during events.
Additionally, the role includes responsibilities such as overseeing setup and teardown, maintaining detailed records of events, ensuring compliance with company protocols, and continuously seeking ways to enhance the guest experience. Flexibility is essential, as you will work varied hours, including evenings and weekends, based on event schedules. The position also involves some physical activity, including standing for extended periods and occasional lifting.
Joining Dave & Buster's means you become part of a vibrant team dedicated to creating enjoyable and memorable moments for guests. In this role, you will develop your event coordination skills, work in a supportive and collaborative environment, and contribute to the company's growth by delivering exceptional event services. If you are passionate about hospitality, enjoy managing complex projects, and have a flair for creating engaging events, this opportunity as an Event Coordinator is designed for you.
As an Event Coordinator at Dave & Buster's, you'll play a key role in orchestrating flawless event experiences that leave a lasting impression on guests. This role calls for a highly organized and detail-oriented professional who thrives in a dynamic, fast-paced environment. You will be responsible for managing every aspect of event planning and execution, from initial client consultations to the day-of coordination, ensuring that events run smoothly and meet the high standards set by Dave & Buster's. Your work will directly impact the satisfaction of guests and the reputation of the company as a go-to venue for celebrations and corporate functions.
This full-time position requires excellent communication and interpersonal skills, as you will be the primary liaison between clients and internal teams. Building strong client relationships, understanding their unique event needs, and providing tailored solutions will be central to your success. You will collaborate closely with food and beverage, gaming, and operations teams to coordinate logistics, manage budgets, draft contracts, and handle all necessary preparations. Your proactive problem-solving and attention to detail will ensure that potential challenges are addressed promptly and effectively during events.
Additionally, the role includes responsibilities such as overseeing setup and teardown, maintaining detailed records of events, ensuring compliance with company protocols, and continuously seeking ways to enhance the guest experience. Flexibility is essential, as you will work varied hours, including evenings and weekends, based on event schedules. The position also involves some physical activity, including standing for extended periods and occasional lifting.
Joining Dave & Buster's means you become part of a vibrant team dedicated to creating enjoyable and memorable moments for guests. In this role, you will develop your event coordination skills, work in a supportive and collaborative environment, and contribute to the company's growth by delivering exceptional event services. If you are passionate about hospitality, enjoy managing complex projects, and have a flair for creating engaging events, this opportunity as an Event Coordinator is designed for you.
Job Requirements
- Maintain a friendly and approachable demeanor
- Be available to work flexible hours, including days, evenings, and/or weekends
- Function effectively in a lively, fast-paced environment with potential noise and distractions
- Communicate clearly and concisely in both written and verbal forms
- Occasionally lift and carry items weighing up to 20 pounds
- Move throughout the facility and remain standing for extended periods
- Frequently walk or stand for most of the shift
- Reach, bend, stoop, and perform light cleaning tasks as necessary
Job Qualifications
- Experience in event planning or coordination
- Strong organizational skills
- Excellent verbal and written communication abilities
- Ability to manage multiple tasks and deadlines
- Proficiency with event management software or tools
- Ability to work independently and as part of a team
- Customer service orientation
Job Duties
- Conceptualize, plan, and execute a variety of events, including birthday celebrations, corporate gatherings, team-building activities, and social events, ensuring they align with guest expectations and Dave & Buster's standards
- Serve as the primary point of contact for event inquiries and client communication, building strong relationships and ensuring all needs and preferences are understood and addressed
- Collaborate closely with various internal teams, including food and beverage, gaming, and operations, to coordinate event logistics and ensure smooth execution
- Develop detailed event proposals, contracts, and timelines, managing budgets effectively and ensuring all financial aspects are handled accurately
- Oversee event setup and teardown, ensuring the event space is appropriately configured and all necessary resources are in place
- Proactively address any issues or challenges that may arise during an event, ensuring a swift and satisfactory resolution to maintain a positive guest experience
- Maintain meticulous records of event details, guest interactions, and financial transactions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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