Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities

Job Description

Dave & Buster's is a leading American restaurant and entertainment company known for combining dining with a unique arcade gaming experience. Established with the mission to create a lively, enjoyable environment for guests of all ages, Dave & Buster's offers an exciting blend of food, drinks, and interactive entertainment under one roof. As a company dedicated to delivering memorable moments, Dave & Buster's operates across numerous locations, focusing on providing high-quality service, innovative entertainment options, and exceptional customer experiences. The company values teamwork, creativity, and a guest-focused approach to ensure every visit is engaging and fun.

The role of Event Coordinator at Dave & Buster's is a dynamic and vital position that centers on designing and implementing outstanding event experiences ranging from birthday celebrations to corporate gatherings and team-building activities. This full-time role demands an individual with exceptional organizational skills, strong communication abilities, and a keen eye for detail to ensure flawless execution of all events. The Event Coordinator acts as the primary liaison between clients and Dave & Buster's internal teams, managing every aspect of event planning from conception to completion. Responsibilities include developing detailed proposals, managing budgets, coordinating logistics across departments such as food and beverage and gaming, and overseeing event setup and teardown. The position requires adaptability to work flexible hours including nights and weekends to accommodate varying event schedules.

Furthermore, the Event Coordinator plays an integral role in maintaining meticulous records of event details and financial transactions, addressing any issues promptly to guarantee a positive guest experience, and actively seeking opportunities to enhance future events and encourage repeat business. This role is essential to upholding Dave & Buster's reputation as a premier destination for fun and celebration. Candidates for this position must be able to thrive in a fast-paced, lively environment and represent the company with professionalism and enthusiasm. With a focus on collaboration, problem-solving, and quality service, the Event Coordinator ensures that each event is a resounding success, leaving guests with lasting memories and a desire to return.

Job Requirements

  • Maintain a friendly and approachable demeanor, smiling frequently
  • Be available to work flexible hours, including days, evenings, and/or weekends
  • Effectively function in a lively, fast-paced environment with potential noise and distractions
  • Communicate clearly and concisely in both written and verbal forms
  • Occasionally lift and carry items weighing up to 20 pounds
  • Move throughout the facility and remain standing for extended periods as needed to oversee events
  • Frequently walk or stand for the majority of your shift during event execution
  • Reach, bend, stoop, and perform light cleaning tasks as necessary to ensure event areas are presentable

Job Qualifications

  • High school diploma or equivalent
  • Proven experience in event planning or coordination
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Ability to work flexible hours including evenings and weekends
  • Proficiency with event management software or tools (preferred)
  • Ability to work effectively in a fast-paced environment
  • Demonstrated problem-solving skills
  • Detail-oriented with strong record-keeping capabilities

Job Duties

  • Conceptualize, plan, and execute a variety of events including birthday celebrations, corporate gatherings, team-building activities, and social events
  • Serve as the primary point of contact for event inquiries and client communication
  • Collaborate with food and beverage, gaming, and operations teams to coordinate event logistics
  • Develop detailed event proposals, contracts, and timelines, managing budgets effectively
  • Oversee event setup and teardown ensuring proper configuration and resource availability
  • Proactively resolve any issues or challenges during events
  • Maintain meticulous records of event details, guest interactions, and financial transactions
  • Stay informed about Dave & Buster's offerings, promotions, and event packages
  • Seek opportunities to enhance the event experience and identify potential repeat business
  • Uphold a positive and professional demeanor at all times
  • Assist team members and contribute to a collaborative work environment

Job Criteria

Experience

Mid Level (3-7 years)


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