
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development
collaborative work environment
Job Description
Dave & Buster's is a leading entertainment and dining establishment known for its unique combination of a full-service restaurant, a vibrant sportsbook, and a state-of-the-art arcade filled with the latest games and attractions. Founded in 1982, Dave & Buster's has grown into a nationwide chain of venues that attract families, groups of friends, and corporate clients looking for an engaging and memorable experience. The company prides itself on delivering exceptional guest service, innovative entertainment options, and diverse event spaces that cater to a wide range of functions and occasions. Each location offers a lively atmosphere where guests can enjoy great food, interactive games, and social gatherings, making it a popular destination for entertainment and celebrations.
As an Event Coordinator at Dave & Buster's, you will play a pivotal role in ensuring that every event hosted at the venue is flawless and enjoyable. This position requires a highly organized, detail-oriented, and communicative individual who can manage all aspects of event planning and execution, from initial concept to final wrap-up. You will be responsible for coordinating a broad spectrum of events including birthday parties, corporate meetings, team-building activities, and social occasions, ensuring each event meets the high standards of Dave & Buster's and exceeds guest expectations. Your role will involve direct client interaction to understand their needs and preferences, working closely with internal departments such as food and beverage, gaming, and operations to seamlessly integrate all elements of the event.
The role is dynamic and fast-paced, demanding flexibility in working hours, including evenings and weekends, to accommodate event schedules. You will develop detailed event proposals, manage contracts and timelines, and oversee budgets to ensure financial accuracy throughout the event lifecycle. On event days, you will supervise the setup and teardown processes to ensure that all spaces are properly arranged and equipped. Quick problem-solving skills will be essential to address any issues that arise promptly, ensuring a positive guest experience is maintained throughout.
In addition to managing events, you will keep accurate records of all event details, guest interactions, and financial transactions, helping to build a comprehensive history that supports future event planning and client relationships. Staying informed about ongoing promotions, new packages, and offerings at Dave & Buster's will be key to effectively presenting options to potential clients and capitalizing on opportunities to enhance the event experience. Collaboration and teamwork are fundamental aspects of the role, as you will assist other team members and contribute to a supportive work environment that values customer satisfaction and operational excellence.
Dave & Buster's is committed to providing equal employment opportunities, fostering an inclusive and diverse work culture where all employees are respected and valued. As part of this commitment, the company participates in E-Verify where required by law, ensuring compliance with employment regulations. Joining Dave & Buster's as an Event Coordinator means becoming part of a dynamic team that is passionate about creating unforgettable entertainment experiences for guests while advancing in a rewarding career within the hospitality and events industry.
As an Event Coordinator at Dave & Buster's, you will play a pivotal role in ensuring that every event hosted at the venue is flawless and enjoyable. This position requires a highly organized, detail-oriented, and communicative individual who can manage all aspects of event planning and execution, from initial concept to final wrap-up. You will be responsible for coordinating a broad spectrum of events including birthday parties, corporate meetings, team-building activities, and social occasions, ensuring each event meets the high standards of Dave & Buster's and exceeds guest expectations. Your role will involve direct client interaction to understand their needs and preferences, working closely with internal departments such as food and beverage, gaming, and operations to seamlessly integrate all elements of the event.
The role is dynamic and fast-paced, demanding flexibility in working hours, including evenings and weekends, to accommodate event schedules. You will develop detailed event proposals, manage contracts and timelines, and oversee budgets to ensure financial accuracy throughout the event lifecycle. On event days, you will supervise the setup and teardown processes to ensure that all spaces are properly arranged and equipped. Quick problem-solving skills will be essential to address any issues that arise promptly, ensuring a positive guest experience is maintained throughout.
In addition to managing events, you will keep accurate records of all event details, guest interactions, and financial transactions, helping to build a comprehensive history that supports future event planning and client relationships. Staying informed about ongoing promotions, new packages, and offerings at Dave & Buster's will be key to effectively presenting options to potential clients and capitalizing on opportunities to enhance the event experience. Collaboration and teamwork are fundamental aspects of the role, as you will assist other team members and contribute to a supportive work environment that values customer satisfaction and operational excellence.
Dave & Buster's is committed to providing equal employment opportunities, fostering an inclusive and diverse work culture where all employees are respected and valued. As part of this commitment, the company participates in E-Verify where required by law, ensuring compliance with employment regulations. Joining Dave & Buster's as an Event Coordinator means becoming part of a dynamic team that is passionate about creating unforgettable entertainment experiences for guests while advancing in a rewarding career within the hospitality and events industry.
Job Requirements
- Maintain a friendly and approachable demeanor
- Be available to work flexible hours including days, evenings, and weekends
- Effectively function in a lively, fast-paced environment with noise and distractions
- Communicate clearly and concisely in written and verbal forms
- Occasionally lift and carry items up to 20 pounds
- Move throughout the facility and remain standing for extended periods
- Frequently walk or stand during shifts
- Reach, bend, stoop, and perform light cleaning tasks as necessary
Job Qualifications
- Proven experience in event coordination or a related field
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal abilities
- Ability to manage multiple events simultaneously
- Proficiency in preparing event proposals, contracts, and budgets
- Skilled in problem-solving and conflict resolution
- Familiarity with hospitality or entertainment industry preferred
- Ability to work flexible hours including evenings and weekends
- Customer service-oriented with a positive attitude
- Competency in maintaining accurate records and documentation
Job Duties
- Conceptualize, plan, and execute a variety of events including birthday celebrations, corporate gatherings, team-building activities, and social events
- Serve as the primary point of contact for event inquiries and client communication
- Collaborate with food and beverage, gaming, and operations teams to coordinate event logistics
- Develop detailed event proposals, contracts, and timelines and manage budgets
- Oversee event setup and teardown ensuring proper configuration and resource availability
- Address any issues during events promptly to maintain guest satisfaction
- Maintain records of event details, guest interactions, and financial transactions
- Stay informed about Dave & Buster's offerings, promotions, and event packages to communicate effectively
- Seek opportunities to enhance event experiences and encourage repeat business
- Uphold a positive and professional demeanor representing the company
- Assist team members and contribute to a collaborative work environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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