Event Coordinator

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts

Job Description

Dave & Buster's is a leading entertainment and dining establishment known for creating lively, fun-filled experiences for guests of all ages. Combining an extensive arcade and gaming area with a full-service restaurant and bar, Dave & Buster's offers a unique venue for socializing, celebrations, and team events. As a dynamic company with a strong focus on customer satisfaction, innovation, and memorable moments, Dave & Buster's continues to grow and evolve within the entertainment industry. Their commitment to delivering exceptional service and vibrant atmospheres makes them a preferred destination for individuals and groups seeking an engaging outing. The company values diversity, inclusivity, and teamwork, fostering a positive work culture where employees are encouraged to develop professionally while contributing to dynamic guest experiences.

The Event Coordinator role at Dave & Buster's is central to the guest experience, as this position is responsible for planning, organizing, and executing a diverse range of events that resonate with the company’s high standards and guest expectations. Events coordinated may include birthday celebrations, corporate meetings, team-building activities, social gatherings, and private parties. The coordinator acts as the primary liaison between clients and internal departments such as food and beverage, gaming, and operations, ensuring seamless communication and coordination. Success in this position demands exceptional organizational skills, the ability to manage multiple tasks simultaneously, and a proactive approach to problem-solving.

In addition to event execution, the coordinator develops personalized event proposals and contracts, oversees budgeting and financial transactions related to events, and ensures the event space is set up and broken down efficiently. This role entails maintaining comprehensive and accurate records of events, clients, and budget details to support continued excellence and business growth. The Event Coordinator must stay well-informed about current offerings, promotions, and packages at Dave & Buster's to present the most suitable options to clients and seek opportunities for repeat business. This position involves frequent interaction with guests and staff in a lively, fast-paced environment and requires a professional, positive attitude at all times.

The employment type is typically full-time with flexible hours, including availability for evenings and weekends to accommodate event schedules. Dave & Buster's supports a collaborative team environment, encouraging cooperation and mutual support among staff members. Working as an Event Coordinator at Dave & Buster's means being part of a vibrant, growing organization dedicated to creating unforgettable experiences for their guests while advancing your career in event management and hospitality. Competitive compensation is offered, aligned with experience and role responsibilities, reflecting the importance of exceptional event service within the company’s operation.

Job Requirements

  • Maintain a friendly and approachable demeanor
  • be available to work flexible hours including days, evenings, and weekends
  • effectively function in a lively, fast-paced environment with potential noise and distractions
  • communicate clearly and concisely in written and verbal forms
  • occasionally lift and carry items up to 20 pounds
  • move throughout facility and remain standing for extended periods
  • frequently walk or stand during shifts
  • reach, bend, stoop, and perform light cleaning tasks as necessary

Job Qualifications

  • Management reserves the right to add or modify duties at any time

Job Duties

  • As an Event Coordinator at Dave & Buster's, you'll be instrumental in crafting exceptional and seamless event experiences for our guests
  • This role demands a highly organized and communicative individual who can expertly manage all facets of event planning and execution, ensuring each occasion is a resounding success
  • Conceptualize, plan, and execute a variety of events, including birthday celebrations, corporate gatherings, team-building activities, and social events, ensuring they align with guest expectations and Dave & Buster's standards
  • Serve as the primary point of contact for event inquiries and client communication, building strong relationships and ensuring all needs and preferences are understood and addressed
  • Collaborate closely with various internal teams, including food and beverage, gaming, and operations, to coordinate event logistics and ensure smooth execution
  • Develop detailed event proposals, contracts, and timelines, managing budgets effectively and ensuring all financial aspects are handled accurately
  • Oversee event setup and teardown, ensuring the event space is appropriately configured and all necessary resources are in place
  • Proactively address any issues or challenges that may arise during an event, ensuring a swift and satisfactory resolution to maintain a positive guest experience
  • Maintain meticulous records of event details, guest interactions, and financial transactions
  • Stay informed about Dave & Buster's offerings, promotions, and event packages to effectively communicate options to potential clients
  • Actively seek opportunities to enhance the event experience and identify potential for repeat business
  • Uphold a positive and professional demeanor at all times, representing Dave & Buster's in a favorable light
  • Assist other team members and contribute to a collaborative and supportive work environment
  • The physical requirements outlined below are representative of what an Event Coordinator may encounter while performing the essential functions of this job
  • Reasonable accommodations can be provided to enable individuals with disabilities to fulfill these responsibilities
  • Maintain a friendly and approachable demeanor, smiling frequently
  • Be available to work flexible hours, including days, evenings, and/or weekends, based on event schedules
  • Effectively function in a lively, fast-paced environment with potential noise and distractions
  • Communicate clearly and concisely in both written and verbal forms
  • Occasionally lift and carry items weighing up to 20 pounds
  • Move throughout the facility and remain standing for extended periods as needed to oversee events
  • Frequently walk or stand for the majority of your shift, particularly during event execution
  • Reach, bend, stoop, and perform light cleaning tasks as necessary to ensure event areas are presentable
  • This job description is intended to provide a general overview of the responsibilities and expectations for this position

Job Criteria

Experience

Mid Level (3-7 years)


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