
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Flexible Schedule
Job Description
Michaels is the leading creative destination in North America, widely recognized for inspiring creativity through its vast offering of arts and crafts products. Founded in 1973 and headquartered in Irving, Texas, Michaels operates more than 1,300 stores across 49 states and Canada, as well as through online platforms Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated marketplace for handmade goods. Michaels is celebrated as the best place for all things creative, providing customers of all ages with materials and experiences that spark imagination and artistic expression.Show More
Job Requirements
- Ability to remain standing for long periods of time
- ability to move throughout the store
- regular bending, lifting, carrying, reaching, and stretching
- lifting heavy boxes and accessing high shelves with ladder or similar equipment
- legal authorization to work in the U.S.
- ability to perform essential functions with or without reasonable accommodation
Job Qualifications
- Retail and/or customer service experience
- experience working with children and children’s events
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication and listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with guests of all ages and co-workers
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct party participants in craft project completion and activities like face painting
- facilitate party add-ons such as goody bags and balloons according to company standards
- communicate event details with clients and store team members
- complete administrative tasks including answering emails, making phone calls, and paperwork
- adjust plans based on client feedback and needs
- create backup or emergency plans as needed
- ensure client satisfaction for scheduled events
- uphold company cleanliness and safety standards including setup and cleanup before and after events
- help customers shop and locate products
- provide fast and friendly checkout experience
- engage customers on Rewards and Private Label Credit Card programs and complete enrollments
- educate customers on Voice of Customer (VOC) survey
- assist with omnichannel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- participate in truck unload, stocking and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization (SISO) and AD set duties as assigned
- support shrink and safety programs
- adhere to Standard Operating Procedures (SOPs) and company policies
- interact positively and respectfully with others
- cross-trained in Custom Framing selling and production
- participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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