Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online at Michaels.com and Michaels.ca. Established in 1973 and headquartered in Irving, Texas, Michaels is a comprehensive arts and crafts retail chain that also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Michaels focuses on fueling the joy of creativity by providing a wide range of craft supplies, custom framing, and DIY project materials that cater to customers of all ages and skill levels. With a commitment to... Show More
Job Requirements
- High school diploma or equivalent
- previous retail or customer service experience
- ability to stand for long periods
- ability to lift heavy boxes and access high shelves
- strong communication skills
- ability to work nights, weekends, and early mornings
- ability to handle job stress and interact effectively with guests and co-workers
- must meet federal, state, and local legal employment requirements
Job Qualifications
- Retail and/or customer service experience
- experience working with children and children's events
- excellent written, verbal, and nonverbal communication skills
- strong listening skills
- good organizational and interpersonal skills
- creative problem-solving abilities
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage clients of all ages by creating a fun and creative environment
- demonstrate and instruct party participants in completing craft projects and perform face painting
- facilitate party add-ons such as goody bags and balloons to company standards
- communicate events with clients and team members
- complete administrative tasks such as answering emails, making phone calls, and paperwork
- adjust plans based on client feedback and create backup plans
- ensure client satisfaction
- uphold cleanliness and safety standards
- help customers shop and locate products
- provide fast and friendly checkout
- engage customers on rewards programs and credit cards
- educate customers on Voice of Customer surveys
- assist with omnichannel processes including BOPIS and SFS
- participate in truck unload, stocking, and merchandise recovery
- perform store optimization and ad set duties
- support shrink and safety programs
- adhere to SOPs and company policies
- maintain positive and respectful interaction
- cross-trained in custom framing selling and production
- participate in daily store cleanliness
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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