
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $27.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Flexible Schedule
Job Description
Michaels is a leading arts and crafts retail company that has been igniting the joy of creativity for customers since its founding in 1973. Headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, serving as the premier destination for all things creative. As one of the largest specialty retailers of arts and crafts supplies, Michaels provides customers with a vast selection of products including framing, floral, home décor, scrapbooking, and more. The company is committed to fostering creativity, innovation, and community through its in-store events, classes, and special promotions.
This position is for a pa... Show More
This position is for a pa... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in retail or customer service
- Experience working with children and organizing children’s events
- Excellent communication skills including written and verbal
- Strong organizational and interpersonal skills
- Ability to remain standing for long periods and perform physical tasks such as lifting and reaching
- Ability to work flexible hours including nights, weekends, and early mornings
- Ability to comply with company safety and operational procedures
Job Qualifications
- Retail or customer service experience
- Experience working with children and children’s events
- Excellent people and communication skills including written, verbal, nonverbal, and listening skills
- Strong organizational and creative problem-solving skills
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with guests and co-workers
- Ability to promote commitment to company vision and values
- Ability to serve as a positive role model for team members
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage clients of all ages by fostering a fun and creative environment
- Demonstrate and instruct party participants in craft projects and activities such as face painting
- Facilitate party add-ons including goody bags and balloons in line with company standards
- Communicate event details with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and handling paperwork
- Adjust event plans according to client feedback and needs
- Create and implement backup or emergency plans as needed
- Ensure client satisfaction and uphold store cleanliness and safety before and after events
- Assist customers in shopping and locating products
- Provide fast and friendly checkout experiences
- Promote and enroll customers in Rewards program and Private Label Credit Cards
- Educate customers about the Voice of Customer survey
- Support Omni channel processes including BOPIS and SFS
- Assist with truck unloading, stocking, and merchandise maintenance
- Implement shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Maintain store cleanliness including sweeping, vacuuming, dusting, and restroom upkeep
- Cross train in custom framing selling and production
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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