
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $27.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
Michaels is the leading creative destination across North America, dedicated to fueling the joy of creativity through a comprehensive range of crafting supplies, custom framing, and unique handmade merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores throughout 49 states and Canada, as well as online platforms Michaels.com and Michaels.ca. As a company, Michaels emphasizes a strong commitment to providing a welcoming and inclusive environment for both customers and Team Members, encouraging innovation, artistic expression, and community engagement.
Within the Michaels family, this role is positioned at the Winter Park, Florida store location, contri... Show More
Within the Michaels family, this role is positioned at the Winter Park, Florida store location, contri... Show More
Job Requirements
- High school diploma or equivalent
- experience in event coordination or customer service
- ability to handle job stress and interact effectively with all types of customers and co-workers
- capability to stand for long periods and perform physical tasks such as lifting and reaching
- ability to work nights, weekends, and early mornings as needed
- compliance with federal, state, and local employment laws
Job Qualifications
- Energetic and enthusiastic personality
- excellent people skills
- experience working with children and coordinating children's events
- strong written, verbal, and nonverbal communication skills
- organizational, interpersonal, and creative problem-solving abilities
- prior retail or customer service experience
Job Duties
- Plan and coordinate multiple events such as children's birthday parties and craft classes
- engage clients of all ages by creating a fun and creative environment
- demonstrate and instruct on craft projects and perform activities like face painting
- manage party add-ons including goody bags and balloons in accordance with company standards
- communicate event details with clients and store team members
- complete administrative duties including emails, phone calls, and paperwork
- adjust event plans based on client feedback and create contingency plans
- uphold cleanliness and safety standards before, during, and after events
- assist customers with shopping and product location
- provide fast and friendly checkout experiences
- promote and enroll customers in rewards programs and private label credit cards
- educate customers on voice of customer surveys
- support Omni channel retail processes such as BOPIS and Ship From Store
- participate in merchandise receiving, stocking, and recovery
- support shrink and safety initiatives
- adhere to company policies and standard operating procedures
- maintain positive interactions and promote team values
- cross-train in custom framing sales and production
- participate in daily store cleanliness activities
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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