Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $21.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Flexible Schedule
Job Description
The Michaels Companies Inc. is a leading creative destination in North America, operating more than 1,300 stores across 49 states and Canada, as well as online through Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is widely recognized as the best place for all things creative, providing an extensive selection of arts and crafts supplies, custom framing, and handmade goods. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels is dedicated to fueling the joy of creativity, emphasizing inclusivity, and fostering... Show More
Job Requirements
- Ability to remain standing for long periods
- Ability to move throughout the store
- Ability to bend, lift, carry, reach, and stretch regularly
- Ability to lift heavy boxes and access high shelves by ladder
- Must comply with federal, state, and local legal job requirements
- Ability to perform physical demands with or without reasonable accommodation
- Work nights, weekends, and early mornings as scheduled
- Ability to interact with guests of all ages including minors
- Ability to handle confidential customer and company information responsibly
- Must pass background checks in compliance with local laws
Job Qualifications
- Retail or customer service experience required
- Experience working with children and children's events
- Excellent people skills
- Strong communication skills including written, verbal, and nonverbal communication
- Good organizational and interpersonal skills
- Creative problem-solving skills
- Ability to handle job stress and interact effectively with guests and coworkers
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage clients of all ages to create a fun and creative environment
- Demonstrate and instruct craft projects and perform activities like face painting
- Facilitate party add-ons such as goody bags and balloons to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust event plans based on client feedback and create backup plans
- Ensure client satisfaction for scheduled events
- Maintain cleanliness and safety standards by setting up and cleaning before and after events
- Help customers shop and locate products
- Provide fast and friendly checkout service
- Promote rewards programs and credit card enrollments
- Educate customers on Voice of Customer surveys
- Assist with omni-channel processes such as BOPIS and SFS
- Participate in truck unload, stocking, planogram processes, and merchandise recovery
- Support shrink and safety programs
- Follow standard operating procedures and company policies
- Interact respectfully with customers and co-workers
- Cross-train in custom framing selling and production
- Participate in store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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