Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Flexible Schedule
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online. Founded in 1973 and headquartered in Irving, Texas, Michaels is renowned for being the best place for all things creative. Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. The company is deeply committed to fueling the joy of creativity by providing customers with a wide variety of arts, crafts, framing, floral, and home decor products. Michaels emphasizes the wellbeing of its team members by offering... Show More
Job Requirements
- Ability to remain standing for long periods
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves by ladder or similar equipment
- Experience working with children and children's events
- Retail and/or customer service experience
- Excellent communication skills including written, verbal, and nonverbal
- Strong organizational and problem-solving skills
- Ability to handle job stress and interact effectively with guests and co-workers
- Must be available to work nights, weekends, and early mornings
Job Qualifications
- High school diploma or equivalent
- Experience working with children and managing children’s events
- Retail and customer service experience
- Excellent people skills
- Strong written, verbal, and nonverbal communication abilities
- Organizational and interpersonal skills
- Creative problem-solving skills
- Ability to handle stressful situations effectively
- Positive and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- Engage clients of all ages by creating a fun and creative environment
- Demonstrate and instruct craft projects, face painting, and other activities
- Facilitate party add-ons like goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and paperwork
- Adjust plans based on client feedback and create backup plans
- Ensure client satisfaction and uphold cleanliness and safety standards
- Help customers shop and locate products while providing solutions
- Provide fast and friendly checkout experience
- Engage customers on benefits of Rewards program and Private Label Credit Cards
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unload, stocking, and planogram activities
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies for compliance
- Interact positively and respectfully with customers and Team Members
- Cross trained in Custom Framing selling and production
- Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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