Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $22.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada as well as online. Founded in 1973 and headquartered in Irving, Texas, Michaels is dedicated to fueling the joy of creativity by providing a wide range of craft supplies, framing merchandise, and hosting engaging events that inspire imagination. Michaels also owns Artistree, a manufacturer of custom and specialty framing products, and MakerPlace by Michaels, an online marketplace for handmade goods. This comprehensive network and product offering make Michaels the best place for all things creative, serving customers of all ages with a... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in event coordination or retail customer service
- Ability to handle job stress and interact effectively with others
- Capability to stand for long periods
- Ability to lift heavy boxes and use ladders safely
- Good communication skills
- Must be able to work nights, weekends, and early mornings as required
- Ability to move throughout the store
- Willingness to perform physical activities such as bending, carrying, and reaching
- Must satisfy federal, state, and local legal requirements for employment in the U.S.
Job Qualifications
- Retail and/or customer service experience
- Experience working with children’s events
- Excellent communication skills including written, verbal, and listening
- Organizational and interpersonal skills
- Creative problem-solving abilities
- Ability to engage guests of all ages positively
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients of all ages to create a fun and creative environment
- Demonstrate and instruct party participants in craft projects and activities like face painting
- Facilitate party add-ons such as goody bags and balloons to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust event plans based on client feedback and ensure client satisfaction
- Set up, break down, and maintain cleanliness and safety standards before and after events
- Assist customers in shopping and locating products
- Provide fast and friendly checkout experience
- Promote Rewards program and Private Label Credit Card enrollments
- Educate customers on Voice of Customer survey
- Support omni-channel processes including BOPIS and Ship From Store
- Participate in truck unloading, stocking, and planogram execution
- Complete merchandise recovery and store maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully with customers and team members
- Cross-train in custom framing sales and production
- Participate in daily store cleanliness tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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