Event Coordinator

Fort Worth, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $19.00 - $28.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

Equal opportunity employer

Job Description

Michaels is a leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, along with a strong online presence through Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels focuses on fueling the joy of creativity by providing a wide range of arts and crafts supplies, custom framing options, and unique handmade goods via MakerPlace by Michaels. It also owns Artistree, a specialized manufacturer of custom and specialty framing merchandise. Recognized as the best place for all things creative, Michaels places great emphasis on fostering an environment that encourages innovation, inclusivity, and... Show More

Job Requirements

High school diploma or equivalent
Experience in retail or customer service
Must have excellent communication skills
Ability to work in a fast-paced retail environment
Ability to stand for long periods and perform physical tasks such as lifting and carrying
Ability to engage with customers of all ages
Must be able to perform administrative duties such as answering emails and phone calls
Availability to work nights, weekends, and early mornings
Must adhere to company policies and safety standards

Job Qualifications

Experience working with children and children's events
Retail and/or customer service experience
Excellent people skills
Good communication skills including written, verbal, and nonverbal communication as well as listening skills
Organizational skills
Interpersonal skills
Creative problem-solving skills
Energetic and enthusiastic personality
Ability to handle job stress and interact effectively with others

Job Duties

Plan and coordinate multiple events including children's birthday parties and craft classes
Engage clients of all ages by creating a fun and creative environment
Demonstrate and instruct party participants in craft projects and activities like face painting
Facilitate party add-ons such as goody bags and balloons according to company standards
Communicate event details with clients and store teams
Complete administrative tasks including answering emails, phone calls, and paperwork
Adjust event plans based on client feedback and needs
Create backup or emergency plans for events
Ensure client satisfaction for all scheduled events
Maintain cleanliness and safety standards during event setup, breakdown, and cleanup
Assist customers in shopping and locating products
Provide fast and friendly checkout experience
Promote Rewards program and Private Label Credit Cards and complete enrollments
Educate customers on Voice of Customer surveys
Support Omni channel processes including BOPIS and Ship From Store
Participate in truck unloading, stocking, and planogram duties
Complete merchandise recovery and maintenance
Perform Store in Stock Optimization and AD set duties
Support shrink and safety programs
Adhere to Standard Operating Procedures and company policies
Maintain positive and respectful interactions with customers and team members
Cross train in Custom Framing selling and production
Participate in daily store cleanliness activities such as sweeping and dusting
Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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